Kiley McElfresh
Jeannette
Summary
Sales professional with solid background in retail sales, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
6
6
years of professional experience
Work History
Sales Associate
Z&M Harley-Davidson
06.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Marshalls & HomeGoods
09.2019 - 06.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Dental Assisting
Westmoreland County Community College
145 Pavilion Ln, Youngwood, PA 1569708-2025
High School Diploma -
Jeannette Junior/Senior High School
800 Florida Ave, Jeannette, PA 1564405-2021
Skills
- Dental terminology
- Radiology safety
- Patient care
- Customer service
- Prolonged periods sitting and standing
- Friendly and outgoing
- Upselling and cross selling
- Product guidance
- Conflict resolution
Accomplishments
- Design - Responsible for creative design for prominent [project].
Timeline
Sales Associate
Z&M Harley-Davidson
06.2021 - Current
Sales Associate
Marshalls & HomeGoods
09.2019 - 06.2020
Dental Assisting
Westmoreland County Community College
High School Diploma -
Jeannette Junior/Senior High School
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