Kim Kichline
Wind Gap
Summary
Dynamic professional with extensive experience at Northampton County Children Youth and Families, excelling in team building and strategic planning. Proven track record in policy implementation and staff hiring, enhancing program performance and compliance. Adept at fostering collaboration and driving process improvements to optimize service delivery for children and families.
Overview
16
16
years of professional experience
Work History
Assistant Administrator
Northampton County Children Youth and Families
03.2020 - Current
- Interview, hire and onboard new staff for entry level and promotional positions within the Agency.
- Assist in the development and implementation of new policies and procedures, ensuring compliance with county, state and federal regulations.
- Collaborate effectively with multidisciplinary teams to achieve optimal service delivery to children and families.
Child Protective Services Program Director
Northampton County Children Youth and Families
01.2019 - 03.2020
- Oversaw all Child Abuse Investigators and provided ongoing direction and leadership for program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Monitored program performance to identify areas for improvement.
Child Protective Services Casework Supervisor
Northampton County Children Youth and Families
02.2015 - 01.2019
- Supervised casework team, ensuring compliance with policies and regulations.
- Monitored performance metrics, providing feedback to optimize case handling practices.
- Facilitated conflict resolution among team members, fostering a collaborative work environment.
Child Protective Services Investigator
Northampton Children Youth and Families
09.2009 - 02.2015
- Completed comprehensive investigations into child abuse allegations.
- Trained new investigators on best practices, enhancing team professional development.
- Connected families with community resources, strengthening client support networks.
Education
Bachelor of Arts - Social Work/Psychology
Cedar Crest College
Allentown, PASkills
- Team building and leadership
- Decision-making
- Strategic planning
- Process improvement
- Staff hiring
- Employee onboarding
- Policy implementation
- Meeting facilitation
Timeline
Assistant Administrator
Northampton County Children Youth and Families
03.2020 - Current
Child Protective Services Program Director
Northampton County Children Youth and Families
01.2019 - 03.2020
Child Protective Services Casework Supervisor
Northampton County Children Youth and Families
02.2015 - 01.2019
Child Protective Services Investigator
Northampton Children Youth and Families
09.2009 - 02.2015
Bachelor of Arts - Social Work/Psychology
Cedar Crest College