Kim Tuski

Director of Membership

Philadelphia Alliance for Capital and Technology

04.2010 - 01.2025

Spearheaded the development of an online portal that provided members with easy access to important information such as event registrations or resources related to their specific industry needs.
Collaborated with other department heads to ensure alignment between membership goals and organizational objectives.
Drove increased member satisfaction by conducting regular surveys and implementing feedback-based improvements.
Created a comprehensive membership database that allowed for efficient tracking of renewals, upgrades, and cancellations.
Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Managed revenue models, process flows, operations support, and customer engagement strategies.
Organized promotional events and interacted with community to increase sales volume.
Prepared sales presentations for clients showing success and credibility of products.
Compiled and analyzed data to determine approaches to improve sales and performance.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Managed accounts to retain existing relationships and grow share of business.
Built relationships with customers and community to establish long-term business growth.
Enhanced communication channels with members through regular newsletters, email updates, and social media engagement, keeping them informed about relevant news, events, and resources available through their memberships.
Developed strong relationships with partner organizations to expand membership benefits and value proposition.

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