Kim B. Wells, M.Ed LBS

• Ensured the safety and well-being of differently-abled travelers, successfully overseeing group activities and excursions, with positive feedback from clients and caregivers.
• Provided personalized assistance to travelers with varying levels of ability, helping them participate fully in activities, which increased overall traveler engagement during trips.
• Facilitated social interaction and engagement by encouraging travelers to participate in group activities, fostering an inclusive environment and improving social interactions within groups.
• Monitored health and safety for each traveler, promptly addressing medical and behavioral concerns, resulting in zero incidents across multiple trips.
• Delivered emotional and behavioral support, de-escalating potential conflicts and ensuring travelers remained calm and comfortable, leading to a smooth and enjoyable experience.
• Maintained effective communication with families and caregivers, providing regular updates and addressing concerns, which strengthened trust and satisfaction.
• Documented activity progress and traveler engagement, providing detailed reports to staff and families, ensuring clear follow-up and continuous improvement in future trips.
• Collaborated with staff and activity leaders to adapt activities based on individual needs, enhancing overall inclusivity and ensuring participation from all travelers.
• Modified activities to fit the needs of differently-abled travelers, resulting in enhanced participation and improved confidence among participants.
• Promoted a positive and inclusive environment, leading to consistently high traveler satisfaction and repeat bookings for future trips.

• Conducted comprehensive Functional Behavior Assessments (FBAs), identifying the root causes of disruptive behaviors. Developed targeted intervention strategies, resulting in measurable reductions in behavioral incidents and promoting positive, lasting behavioral change.
• Mentored new hires, resulting in stronger staff development and increased productivity.
• Conducted group therapy sessions focused on coping skills, stress management, anger control, problem-solving strategies.
• Provided one-on-one mentoring to help individuals reach their full potential within the organization.
• Coached employees on best practices, providing constructive feedback to support their professional growth.
• Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
• Collaborated with subject matter experts to create accurate training content.
• Enhanced trainee engagement through interactive workshops and hands-on activities.
• Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
• Facilitated team-building exercises to foster collaboration between department members.
• Promoted a culture of continuous learning by advocating for professional development opportunities.
• Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.
• Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
• Developed customized training materials for various industries, ensuring relevance to the target audience.
• Contributed to the retention of top talent by providing employees with the resources and support necessary to excel in their roles.
• Designed and implemented continuous learning platform, ensuring knowledge retention and skill development.
• Pioneered mentorship program, fostering professional growth and development.
• Streamlined onboarding process, reducing new hire ramp-up time.
• Boosted training session effectiveness with integration of multimedia tools.
• Increased employee competency with creation of targeted skill development paths.
• Developed comprehensive evaluation system to measure training effectiveness and inform future improvements.
• Spearheaded the design and execution of individualized behavior support plans for students with complex emotional and behavioral challenges, significantly improving educational outcomes and enhancing social-emotional development.

• Partnered with educators, therapists, administrators, and families to ensure consistency and alignment in intervention strategies, fostering a holistic approach to student care and driving more sustainable, long-term outcomes.
• Delivered evidence-based staff training on behavior management and intervention techniques, boosting instructional fidelity and ensuring adherence to compliance and ethical standards in program implementation across the organization.
• Innovated and streamlined behavioral data collection methods, improving the accuracy and timeliness of data.
• Ensured a fast decision-making and plan adjustments, leading to more informed interventions and improved client outcomes.
• Primary liaison for parents and guardians, providing consistent communication and support. Fostered strong family involvement, contributing to increased satisfaction and active participation in their children's behavior management plans.
• Led ongoing program evaluation and refinement to ensure continuous improvement in behavior support strategies.
• Successfully enhanced student outcomes, reduced behavioral challenges, and maintained a safe, positive learning environment.

• Collaborated with Board-Certified Behavior Analysts (BCBA) to assist in the development of comprehensive FBAs, gaining foundational experience in identifying behavioral triggers and contributing to individualized behavior intervention plans.
• Conducted parent training sessions under BCBA supervision, effectively communicating behavior management techniques and strategies to foster consistency across home and school environments.
• Collected and maintained accurate data on client progress toward treatment plan goals, enhancing data-driven decision-making for behavior intervention adjustments and fostering a results-oriented approach.
• Actively observed BCBA-led supervision of Behavior Health Technicians (BHT), gaining practical insights into staff management, behavior plan implementation, and the application of ABA principles in real-world settings.
• Developed skills in utilizing key assessment tools, including VB-MAPP and Vineland Adaptive Behavior Scales, contributing to comprehensive client assessments and individualized treatment planning.
• Worked directly with clients in natural environments, facilitating skill development activities and applying evidence-based ABA techniques to support the achievement of individualized goals in areas such as communication, socialization, and adaptive behavior.

• Promoted to a Behavior Camp Director within seven months, overseeing a team of Clinical Associates and Registered Behavior Technicians, providing clinical leadership and guiding behavior interventions in a camp setting, contributing to improved outcomes for children with behavioral challenges.
• Led sessions focused on coping strategies, communication skills, and creative activities such as art and cooking, utilizing behavior analytic approaches to support client development in both therapeutic and recreational settings.
• Conducted Functional Behavior Assessments (FBAs) and implemented individualized Behavior Intervention Plans (BIPs), applying data-driven insights to target disruptive behaviors, which led to measurable reductions in behavioral incidents.
• Maintained certification in crisis intervention techniques (Safe and Positive Approaches), effectively managing self-injurious behavior, aggression, and elopement, ensuring the safety and well-being of clients across various settings.
• Implemented community-based instruction, social skills training, and vocational training programs, enabling clients to build essential life skills and prepare for greater independence in their daily lives.
• Trained parents and school personnel in functional communication techniques, behavior management, and daily living activities, ensuring a cohesive approach across home, school, and community settings, resulting in higher parent satisfaction and better consistency in care.
• Utilized data collection tools to track client progress, provided weekly feedback to staff, and delivered reports to ensure timely adjustments to intervention plans, improving the accuracy of behavior tracking and client outcomes.
• Developed behavior-analytic video content for remote consultation, facilitated school-based consultations, and provided mentoring and feedback to colleagues, increasing staff competency and fidelity in ABA implementation.
• Regularly updated skills through CE provider-approved training, maintained crisis intervention certification and adhered to performance goals within the Behavioral Development Scorecard, demonstrating ongoing professional growth and a commitment to best practices in the field.
• Determined the appropriateness of physical prompts and restraints as a last resort in crisis situations, following certification in Safe and Positive Approaches, ensuring that interventions aligned with ethical standards and safety protocols.

• Delivered individualized one-on-one behavior interventions to adult clients with diverse behavioral challenges, applying targeted strategies to promote positive behavior change and improve client outcomes.
• Collected and analyzed behavioral data to monitor client progress, making data-informed recommendations for behavior plan adjustments, ensuring that interventions remained aligned with evolving client needs and treatment goals.
• Worked closely with multi-disciplinary teams to review and modify clients' behavior plans, enhancing the effectiveness of interventions through timely updates based on observed behaviors and data insights.
• Ensured client safety and well-being by assisting with daily living activities, including escorting clients to health stations, meal areas, and other designated spaces, while maintaining a structured and supportive environment.
• Supported the prevention of behavioral crises by implementing early intervention techniques, promoting a stable and responsive environment that minimized the escalation of disruptive behaviors.

• Managed multiple clinical trials from initiation to closure, including adherence to strict timelines and regulatory compliance. Ensured smooth execution by coordinating with pharmaceutical sponsors, vendors, and CRO teams, providing transferable skills in coordinating multi-disciplinary teams as a Safety Care Trainer.
• Led training sessions at Investigator Meetings, effectively onboarding new project management team members. Applied a similar approach in the current role by training staff in evidence-based behavioral management strategies and ensuring high levels of instructional fidelity across teams.
• Streamlined clinical trial operations and protocols, ensuring adherence to companywide SOPs and regulatory standards. This experience aligns with improving behavioral intervention programs through accurate data collection, plan adjustments, and proactive problem-solving in the current Safety Care Trainer role.
• Collaborated with finance, legal, regulatory, and data management teams to meet program goals and resolve operational issues. This cross-functional approach fosters a holistic team environment essential in working with educators, therapists, and parents in behavioral consulting.
• Managed trial budgets, resource allocation, and revenue forecasting, ensuring cost efficiency and operational success. This attention to detail in managing resources is directly applicable to optimizing training resources and ensuring program compliance in behavioral settings.
• Led contract development for complex clinical agreements, negotiating terms, and ensuring alignment with client expectations. These client-focused skills translate to maintaining strong communication with parents, guardians, and educational teams to support client satisfaction and effective behavior plans in current responsibilities.
• Proficient in developing and reviewing protocols and SOPs for clinical trials. This expertise in standardization supports the development and implementation of behavior intervention plans and crisis management protocols in educational settings.
• Proactively addressed challenges that arose during trials while ensuring adherence to ethical and regulatory standards. This problem-solving capacity is mirrored in managing behavior plans, crisis interventions, and staff training in the current role.
• Specialized in implementing biomarker strategies, translating into a thorough understanding of specialized interventions and tailored strategies for improving outcomes in students with complex behavioral needs.

• Led Grime and Shine Cleaning Solutions to become one of Philadelphia's top-rated cleaning businesses, earning prestigious recognition for exceptional service quality and operational efficiency.
• Developed a comprehensive training manual for Delta Community Supports Agency and trained over 110 House Managers on sanitation, disinfection, and hygiene best practices, ensuring safety compliance and improving operational standards in group homes.
• Recruited, trained, and managed a diverse workforce, optimizing staff performance through structured training programs, skill assessments, and ongoing professional development to meet the highest standards of service delivery.
• Designed and implemented centralized departmental structures within the organization, leading to more streamlined operations and increased service effectiveness across residential and commercial cleaning projects.
• Addressed and resolved client concerns regarding maintenance and cleanliness through proactive communication, crisis management, and swift resolution of urgent issues, ensuring client satisfaction and service continuity.
• Established and maintained rigorous quality control standards for residential and commercial cleaning services, conducting daily inspections and overseeing staff adherence to established protocols to ensure consistent performance and client safety.
• Formulated key business policies, set long-term objectives, and executed company-wide strategies, driving business growth and sustainability through innovation and operational oversight.

• Led the execution of healthcare compliance (HCC) initiatives, including the development and implementation of compliance monitoring programs. Applied risk-based testing and monitoring strategies, a foundation for managing and ensuring the compliance of behavior intervention plans and crisis management protocols in educational settings.
• Ensured adherence to transparency reporting and regulatory standards such as the US Federal Sunshine Act and HIPAA. This background supports the ethical and regulatory standards crucial for developing and implementing behavior support plans in current Safety Care Trainer responsibilities.
• Conducted HIPAA incident investigations, collaborating with the Privacy Officer to ensure data protection. This meticulous attention to detail parallels the need for safeguarding client information and ensuring confidentiality in behavioral health settings.
• Partnered with the HCC Officer to deliver regulatory and healthcare compliance training to third-party intermediaries and distributors. This experience directly translates to providing training for staff on evidence-based behavior management strategies, ensuring program fidelity, and building capacity in educational environments.
• Worked with finance, IT, legal, and other business functions to align commercial strategies with federal pricing and regulatory requirements. This experience in cross-functional collaboration supports working closely with multi-disciplinary teams in schools, including educators, therapists, and parents, to ensure continuity of care and cohesive intervention strategies.
• Developed and managed compliance monitoring programs, established corrective action plans, and tracked adherence to KPIs. These skills align with developing and adjusting behavior intervention plans based on behavioral data collection and ongoing assessment.
• Assisted in the creation and maintenance of compliance policies and procedures, ensuring alignment with regulatory standards. This background in policy development supports creating and maintaining behavior intervention protocols in educational and therapeutic settings, focusing on regulatory compliance and best practices.
• Managed regulatory relationships with third-party vendors and conducted due diligence reviews, ensuring compliance with internal and external standards. These skills in managing external partnerships translate into maintaining strong relationships with parents, guardians, and external stakeholders in behavioral health and educational contexts.
• Supported the preparation and submission of regulatory documentation, ensuring alignment with EU regulatory standards. This experience underscores the importance of accurate documentation and compliance, mirroring the need for thorough behavioral assessments, data tracking, and compliance reporting in behavioral consulting roles.

Cum Laude