Kimberly Beach
Greensboro
Summary
Motivated professional with a Criminal Justice degree and experience in insurance and training environments, bringing strong knowledge of legal procedures, documentation, client communication, and confidentiality practices. Skilled in educating clients, managing detailed records, resolving issues, and working in multi-faceted environments. Recognized for strong organizational abilities, attention to detail, and the ability to communicate complex information clearly while supporting team goals and client needs.
Overview
16
16
years of professional experience
Work History
Certified Trainer
Darden Restaurants, Inc
Morgantown
07.2010 - Current
- Monitored employees in high-volume environments, showcasing leadership and interpersonal skills to foster a productive team atmosphere.
- Created educational materials and documentation to enhance staff performance and ensure consistency in training.
- Facilitated training sessions on compliance, communication, and company procedures for new employees, ensuring a thorough understanding of expectations.
Insurance Agent
State Farm Insurance Inc
Grafton
05.2010 - 06.2017
- Guided clients in selecting tailored insurance policies and coverage options to meet individual needs.
- Streamlined preparation of insurance documents, including applications, endorsements, renewals, and cancellations, ensuring compliance with legal and company standards.
- Maintained accurate records of all insurance transactions using computer software systems.
- Facilitated meetings and phone consultations with potential clients to present insurance policies and address inquiries, enhancing client understanding.
Education
Bachelor of Science - Criminal Justice
Fairmont State University
Fairmont, WV05-2010
Bachelor of Science - Social Work
Fairmont State University
05-2010
Skills
Client Relations & Communication
Legal & Administrative Support
Documentation & Records Management
Claims & Case Coordination
Confidentiality & Compliance
Conflict Resolution
Timeline
Certified Trainer
Darden Restaurants, Inc
07.2010 - Current
Insurance Agent
State Farm Insurance Inc
05.2010 - 06.2017
Bachelor of Science - Criminal Justice
Fairmont State University
Bachelor of Science - Social Work
Fairmont State University