Objective
Overview
Work History
Education
Skills
Certification
Timeline

KIMBERLY BRENNAN

Lehigh Valley Hospital and Health Network
Scranton
1
Certification
23
years of professional experience

Dynamic professional with a strong blend of clinical and clerical expertise dedicated to enhancing practice efficiency and patient care. Proven ability to manage administrative tasks while providing exceptional support in clinical settings. Committed to fostering a collaborative environment that promotes optimal healthcare delivery. Eager to leverage skills to contribute meaningfully to the success of the practice.

Work History

Certified Clinical Medical Assistant

3 Years 9 Months
Lehigh Valley Hospital and Health Network | 11.2022 - Current
  • Trained new staff on clinical protocols and operational procedures.
  • Implemented process improvements to enhance patient flow and satisfaction.
  • Oversaw inventory management of medical supplies and equipment usage.
  • Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
  • Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
  • Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
  • Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
  • Taught patients about medications, procedures, and care plan instructions.
  • Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.

Certified Clinical Medical Assistant

1 Year 3 Months
Friendship House | 07.2021 - 10.2022
  • Administered medications and vaccinations under physician supervision.
  • Assisted healthcare providers in patient assessments and clinical procedures.
  • Educated patients on treatment plans and preventive care strategies.
  • Managed electronic health records to ensure accuracy and confidentiality.
  • Coordinated patient appointments, referrals, and follow-up communications.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.

Certified Clinical Medical Assistant

2 Years 3 Months
The Aaron Center | 04.2019 - 07.2021
  • Answer multi-line phone, schedule patient appointment for medical department and therapy department, check patients in for appointments, medication prior authorization, work directly with therapy staff to maintain proper treatment for patients, works directly with medical team to maintain proper treatment for patients, injections.
  • Assisted healthcare providers with patient examinations and procedures.
  • Collected and prepared laboratory specimens for testing and analysis.
  • Provided compassionate care to patients, ensuring comfort during visits.
  • Educated patients on their health conditions, medication usage, and self-care techniques to promote proactive healthcare management.

Certified Clinical Medical Assistant

4 Years
Physicians Health Alliance | 01.2015 - 01.2019
  • Answered multi-line phone, scheduled patients for appointments and testing, blood work, serves as a liaison between doctors and hospital; filing; sending reminder letters to patients; copied and faxed documents; obtain EKGs; vital signs; and medical histories from patients, works one on one with physician to ensure proper treatment of all patients, works directly one on one with patients to ensure proper treatment, bloodwork, gives immunizations and other injections to patients, ordering appropriate supplies for office and laboratory.

Intake Coordinator / Scheduler

1 Year
Revolutionary Home Health | 01.2014 - 01.2015
  • Answered multi-line phone, scheduled patients for appointments with SN and PT. Collected and entered patient demographics, medical history, surgical history and medications. Faxed and received medical orders. Scanned medical records into patient's EMR.

Cardiology Technician/Hospital Liaison

3 Years
Advanced Cardiology Specialists | 01.2011 - 01.2014
  • Answered multi-line phones; scheduled patients for appointments and procedures; served as a liaison between doctors and hospital; filing; sending reminder letters to patients; copied and faxed documents; obtained EKG's; vital signs; and medical histories from patients.

Unit Secretary/Emergency Room Technician

5 Years
Moses Taylor Hospital | 01.2006 - 01.2011
  • Answered multi-line phones; copied and faxed documents; data entry of doctors' orders; organizing, tracking, and coordinating patient results; direct patient care including blood work, starting IV's and one on one support for patients with mental disabilities.
  • Managed patient records and ensured accurate documentation within electronic health record systems.
  • Coordinated communication between patients, medical staff, and departments to streamline operations.
  • Maintained rapport with physicians, nurses and other healthcare personnel.
  • Served as a liaison between the unit secretary team and other departments within the hospital, fostering strong working relationships that benefited overall facility function.

Resident Assistant

2 Years
Saint Joseph's Center | 01.2004 - 01.2006
  • Medication Management, Assisted residents with daily living activities. Organized community outings as well as activities within the household. Encouraged residents to work independently using life skills while monitoring progress and helping when needed.

Education

Associate's Degree - Medical Assistant/Technician

Allied Medical & Technical Careers | Scranton, PA | 01-2006

Diploma - General Studies

Riverside Jr./Sr. High School | Taylor, PA | 01-2003

Skills

Vital signs monitoring
Venipuncture expertise
Immunization administration
Medical history recording
Medical office procedures
Patient intake process
Clinical documentation
Specimens collection and processing
Physician support
Adaptable and flexible
Medical terminology
EMR / EHR
Sterilization techniques
Medical procedure assistance
Direct patient care

Certification

  • National Healthcareer Association, Certified Clinical Medical Assistant
  • American Heart Association, BLS Certified

Timeline

Certified Clinical Medical Assistant

Lehigh Valley Hospital and Health Network
11.2022 - CurrentRead More

Certified Clinical Medical Assistant

Friendship House
07.2021 - 10.2022Read More

Certified Clinical Medical Assistant

The Aaron Center
04.2019 - 07.2021Read More

Certified Clinical Medical Assistant

Physicians Health Alliance
01.2015 - 01.2019Read More

Intake Coordinator / Scheduler

Revolutionary Home Health
01.2014 - 01.2015Read More

Cardiology Technician/Hospital Liaison

Advanced Cardiology Specialists
01.2011 - 01.2014Read More

Unit Secretary/Emergency Room Technician

Moses Taylor Hospital
01.2006 - 01.2011Read More

Resident Assistant

Saint Joseph's Center
01.2004 - 01.2006Read More

Allied Medical & Technical Careers

Associate's Degree from Medical Assistant/Technician
Read More

Riverside Jr./Sr. High School

Diploma from General Studies
Read More
KIMBERLY BRENNAN