Kimberly Cordero
Reading
Summary
Dynamic retail professional with strong cash handling expertise and a proven track record in employee training. Committed to enhancing customer satisfaction and optimizing workflow through effective leadership and attention to detail.
Results-driven Front End Supervisor with extensive experience in cash operations and team leadership. Skilled in inventory management and employee training, contributing to increased productivity and customer loyalty. Ready to leverage expertise to drive operational efficiency and enhance service quality.
Detail-oriented Cashier Assistant Manager known for optimizing workflow and developing comprehensive training materials. Expertise in cash handling and customer service resolution has consistently improved team performance and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Cashier Assistant Manager
Dollar Tree Distribution Center
Reading, PA
12.2025 - 02.2026
- Supervised daily cash operations to ensure accuracy and efficiency.
- Trained and mentored staff on customer service best practices.
- Implemented inventory management procedures to optimize stock levels.
- Resolved customer inquiries and issues, enhancing overall satisfaction.
- Developed training materials for new hires, improving onboarding experience.
Front End Supervisor
Burlington Coat Factory Distribution Center
Reading, PA
09.2022 - 11.2024
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored new team members on operational best practices and company policies.
- Collaborated with management to implement process improvements that increased productivity in distribution activities.
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
- Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Secretary's Assistant
Touba Tires Auto Services
Reading, PA
02.2019 - 11.2022
- Coordinated scheduling and appointment management for service technicians and customer consultations.
- Managed customer inquiries, ensuring timely responses and high satisfaction levels.
- Assisted in maintaining accurate records of services rendered and inventory levels.
- Developed efficient filing systems to streamline document retrieval processes.
Education
High School Diploma -
San Lorenzo High School
Puerto Rico01-2015
Skills
- Sales promotion
- Employee training
- Workplace safety
- Budgeting and finance
- Loss prevention strategies
- Merchandising techniques
- Store operations
- Cash handling expertise
- Decision-making capacity
- POS system proficiency
- Merchandise display
- Attention to detail
- Customer service
- Documentation and reporting
- Cash handling and management
- Cash register operation
- Workflow optimization
- Retail operations
- Safety procedures
- POS systems
- Store opening and closing
- Cost control
- Bank deposit preparation
- Time tracking
- POS system troubleshooting
- Vendor coordination
- Employee performance evaluation
- Customer complaint resolution
- Team leadership
- Employee scheduling
- Assignment delegation
- Quality assurance
- Time management
- Schedule maintenance
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Cashier Assistant Manager
Dollar Tree Distribution Center
12.2025 - 02.2026
Front End Supervisor
Burlington Coat Factory Distribution Center
09.2022 - 11.2024
Secretary's Assistant
Touba Tires Auto Services
02.2019 - 11.2022
High School Diploma -
San Lorenzo High School