Kimberly Dustin
Harleysville
Summary
Innovative Product and Portfolio Leader with over 20 years of experience in enterprise transformation. Expertise in designing technology strategies that enhance decision-making and user experience while driving business value. Skilled in aligning digital investments with enterprise priorities and enabling data-driven decisions through governance and analytics. Influential in shaping strategic roadmaps and leading teams to deliver large-scale innovation.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Director Program /Product Management
GSK
Collegeville
08.2022 - Current
- Led cross-functional delivery of digital capabilities for lab instrument equipment in CMC and clinical supply operations.
- Implemented governance frameworks for end-to-end lifecycle management from requirements to operational support, ensuring compliance and operational efficiency.
- Partnered with clinical supply chain CMC and tech teams to align systems with business strategies.
- Managed portfolio risks by proactively escalating issues to senior leadership, safeguarding operational continuity.
- Collaborated with internal tech teams and external partners to sustain solutions and ensure vendor accountability, enhancing overall project delivery.
- Oversaw financial planning and resource allocation, improving forecast accuracy from 5% to 1.2%.
- Enabled data-driven decision-making through dashboards providing visibility into system performance and risks.
- Championed agile practices to enhance coordination among business, product, and engineering teams.
Senior Program Manager
Siemens Healthineers
Harleysville
01.2022 - 08.2022
- Implemented phase-gate governance and KPI frameworks, improving operational oversight in diagnostics portfolio.
- Developed reporting dashboards for cost, schedule, and operational performance, enhancing leadership visibility.
- Applied value stream mapping and process optimization to reduce operational handoffs and improve scalability.
- Strengthened governance with structured portfolio management processes in Azure DevOps, fostering better project alignment.
Director Product/ Program Management
IQVIA
Plymouth Meeting
11.2015 - 12.2021
- Led large-scale healthcare technology portfolios supporting regulated pharmaceutical and clinical operations environments.
- Managed a $45M multi-year portfolio with financial oversight, investment prioritization, and budget accuracy within 1% variance.
- Collaborated with Product, Engineering, Data, and business stakeholders to enhance operational execution and realize value from strategic initiatives.
- Developed governance, KPI, and executive reporting frameworks to increase portfolio visibility, improve forecasting accuracy, and support informed decision-making.
- Directed global, cross-functional teams of 200+ across Product, Engineering, and Data organizations to achieve project goals and deliver results.
- Supported operational and technology initiatives within highly regulated healthcare and life sciences environments requiring strong compliance and delivery rigor.
Senior Project Manager
Ascensus
Horsham
03.2015 - 11.2015
- Led coordination of enterprise transformation initiatives across business and technology organizations.
- Developed executive financial reporting processes consolidating portfolio budget, forecast, and variance data for leadership decision-making.
- Partnered with Finance to identify and resolve accounting and capital reporting issues, improving operational and financial accuracy.
Associate Director Project Management
Merck
West Point
03.1998 - 03.2015
- Managed $8 million portfolio with financial oversight, achieving forecast accuracy within 1%.
- Oversaw 40+ cross-functional team members, optimizing onshore and offshore delivery models for project execution.
- Led healthcare technology programs enhancing pricing rebate processes and operational functions in pharmaceuticals.
- Collaborated with business and IT leadership to align project solutions with key organizational priorities.
- Established governance frameworks through risk management prioritization and change control processes.
- Drove $300k in cost savings through strategic vendor negotiations.
- Supported excellence and predictability in delivery operations.
Education
Bachelor of Science - Management Information Systems
University of Maryland
College Park01-1997
Bachelor of Science - General Biology
Pennsylvania State University
State College, PA01-1994
Skills
- Product ownership
- Portfolio management
- Budget management
- Project risk assessment
- Change management
- Data analysis
Certification
- SAFe SPC
- PMP
- SAFe POPM
- SAFe RTE
- SAFe LPM
Tools
- JIRA and Confluence
- ADO
- Aha!
- MS Project
- PowerBI
Timeline
Director Program /Product Management
GSK
08.2022 - Current
Senior Program Manager
Siemens Healthineers
01.2022 - 08.2022
Director Product/ Program Management
IQVIA
11.2015 - 12.2021
Senior Project Manager
Ascensus
03.2015 - 11.2015
Associate Director Project Management
Merck
03.1998 - 03.2015
Bachelor of Science - Management Information Systems
University of Maryland
Bachelor of Science - General Biology
Pennsylvania State University