Kimberly Ettinger
York
Summary
To find a challenging, rewarding and stable career in which I can continue to grow and be a valuable asset to my employer and coworkers
Overview
2025
2025
years of professional experience
Work History
Operations Administrative Coordinator
Inland Star Distribution Centres Inc
- Organized and maintained filing systems for sensitive documents
- Prepared detailed reports and presentations for executive staff
- Answered phones and routed calls to appropriate personnel
- Assisted with the organization and execution of operational processes
- Monitored inventory levels to ensure adequate stock availability
- Coordinated daily operations activities and assigned tasks to staff members
- Maintained accurate records of all operational activities
- Implemented safety protocols to maintain a safe working environment
- Resolved customer service issues in a timely manner
- Ensured compliance with organizational policies, regulations, and standards
- Managed communications between departments to ensure efficient operations
Human Resources Assistant/dispatch
Estes Express
- Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence
- Organized and conducted new hire orientation sessions to introduce policies and procedures to employees
- Conducted exit interviews with departing employees to gather feedback about their experience with the organization
- Compiled reports related to personnel activities such as attendance tracking, turnover rates, disciplinary actions
- Managed employee relations issues including grievances, complaints, and disputes as needed
- Responded to inquiries from current or prospective employees regarding human resources policies or procedures
- Provided guidance and support to management team on various HR matters such as compensation packages or employee handbook updates
- Updated employee database with changes in job title, salary information or contact details
- Processed paperwork associated with personnel transactions such as promotions or terminations
- Monitored timekeeping records for accuracy and completeness
- Performed administrative tasks related to payroll processing or benefit administration
- Created, organized, and maintained employee personnel files to keep sensitive data secure
- Guided new hires through orientation and onboarding and explained
Recruiter
S & H Express
- Sourced and screened potential candidates for open positions
- Reviewed resumes, conducted phone screens, and managed candidate pipelines
- Organized recruitment activities such as career fairs, campus visits
- Provided feedback to unsuccessful applicants on the status of their applications
- Conducted in-depth interviews with top candidates to assess skills and fit
- Coordinated background checks on successful candidates prior to offer acceptance
- Assisted in onboarding of new hires by providing orientation materials and training sessions
- Provided ongoing support throughout the entire recruitment life cycle processes
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications
Paramedical Examiner
Exam One-Quest Diagnostics
- Performed physical examinations including taking vital signs, measuring height and weight, and visual acuity testing
- Collected blood samples for laboratory analysis following standard procedures
- Educated patients on preventive healthcare measures such as diet, exercise, immunizations
- Collected specimen samples and transported to laboratory for processing
Logistics Coordinator
Wolf Home Furnishings
- Organized and monitored the shipment of products in accordance with customer requirements
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation
- Collaborated with internal teams to coordinate shipments between multiple locations
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner
- Oversaw loading and unloading activities at warehouses and distribution centers
- Coordinated daily logistics operations, including shipment scheduling and tracking
SR. Recruiter
Day & Ross Freight
- Developed and implemented recruitment strategies to attract qualified candidates for open positions
- Conducted in-depth interviews with potential hires to assess experience, skills, and knowledge
- Evaluated candidate qualifications by analyzing resumes and conducting reference checks
- Managed the full cycle of recruitment process from sourcing to onboarding new employees
- Analyzed applicant data such as resumes, test scores, references, background checks
- Coordinated with hiring teams throughout the selection process to ensure a smooth transition
- Ensured compliance with all applicable laws related to employment practices
- Participated in career fairs and other recruiting events
- Organized orientation sessions for new recruits to familiarize them with company policies
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications
- Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation
- Facilitated job application processes for qualified candidates
- Participated in local job fairs and recruitment events for prospective hiring
- Read, analyzed, and interpreted various internal and external documents and reports
- Assisted with the onboarding process for new hires
Customer Service Representative/Scheduler
VCA Animal Hospitals
10.2024 - Current
- Answer incoming calls, Schedule Clients, answer any questions regarding billing/care, answer any medication questions, Triage, receive payments for services rendered
Administrative Assistant
Wellspan VNA
12.2023 - 07.2024
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff
- Managed incoming calls while providing information or transferring callers to appropriate personnel
- Entered data into spreadsheets using Microsoft Excel or other similar programs
- Conducted research online utilizing search engines such as Google or Yahoo!
- Updated contact lists regularly when changes occur in employee status or contact information
- Handled confidential documents in an organized fashion according to established protocol
- Managed database systems containing customer contact information
- Answered phone calls and emails to provide information, resulting in effective business correspondence
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion
- Created spreadsheets in Microsoft Excel for record-keeping and reporting
- Responded to customer issues to provide immediate resolution and improve retention
Education
Diploma in Medical Assisting -
Harrisburg Area Community College
Harrisburg, PA03.2025
Diploma in Business Institute -
Palmer Business Institute
Lancaster, PA01-1997
Skills
- Bookkeeping
- Appointment Scheduling
- Vital Signs
- Reference Checking
- Clerical Support
- Accounting skills
- Benefit administration
- Compensation and Benefits
- Payroll
- Administrative Support
- Filing
- Onboarding
- Check processing
- Conflict Resolution
- Customer Service
- Data Entry
Timeline
Customer Service Representative/Scheduler
VCA Animal Hospitals
10.2024 - Current
Administrative Assistant
Wellspan VNA
12.2023 - 07.2024
Operations Administrative Coordinator
Inland Star Distribution Centres Inc
Human Resources Assistant/dispatch
Estes Express
Recruiter
S & H Express
Paramedical Examiner
Exam One-Quest Diagnostics
Logistics Coordinator
Wolf Home Furnishings
SR. Recruiter
Day & Ross Freight
Diploma in Medical Assisting -
Harrisburg Area Community College
Diploma in Business Institute -
Palmer Business Institute
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