Kimberly Gardner
Cass Information Systems
Saint Peters
12
years of professional experience
Dependable operations generalist with experience supporting remote, high-volume data processing and client-focused work. Skilled in organization, multitasking, and clear communication. Strong track record of meeting production standards, resolving procedural issues, and maintaining accuracy across multiple accounts.
Work History
Operations Generalist
1 Year 5 Months- Data entry functions from my home computer by entering required customer data referencing, demonstrating superior knowledge of source documents and procedures.
- Processing more difficult accounts while meeting accuracy and production standards.
- Quality checks on DCI and DE rejects.
- Trains with individuals and teams as needed.
- Address procedural concerns and changes with supervisors in order to make sure all procedures meet client standards.
- Assist with new implementation and testing as needed.
OSIP
2 Years 9 Months- I maintained a fully functional home office in order to be fully remote.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Adhered to and followed data entry procedures for multiple customers.
- Worked flexible schedule in order to meet the needs of Cass and its clients.
- Managed time efficiently in order to complete all tasks within deadlines.
- I processed multiple bills for multiple clients on a daily basis, while meeting production standards and completing with minimal errors.
- Developed and maintained courteous and effective working relationships.
- I process multiple bills a day for multiple clients while adhering to all production standards with minimal errors.
Sales Associate
2 Years 2 Months- Advised customers on product selection, sizing, and fit to support confident purchasing decisions.
- Processed point-of-sale transactions accurately while handling returns, exchanges, and payment questions.
- Maintained organized sales floor through merchandising, folding, and replenishing inventory.
- Supported visual presentation standards by rotating merchandise and updating promotional displays.
Sales Associate
2 Years 5 Months- I worked in the hardware/garden center.
- Trained new team members on register procedures, product knowledge, and floor standards.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Coordinated stockroom replenishment to keep high-demand items available during busy shifts.
- Monitored sales floor activity and prioritized tasks to maintain efficiency across customer-facing areas.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Science - Elementary Education
Skills
Teamwork and collaboration
Time management
Problem-solving abilities
Multitasking
Reliability
Excellent communication
Organizational skills
Microsoft office
Excel
Timeline
Operations Generalist
Cass Information Systems
05.2025 - CurrentRead More
OSIP
Cass Information Systems
08.2022 - 05.2025Read More
Sales Associate
Carters Oshkosh
10.2017 - 12.2019Read More
Sales Associate
Menards
03.2015 - 08.2017Read More
University of Missouri - St. Louis
Bachelor of Science from Elementary Education
Read More