BDC Manager
Dulles Chrysler Dodge Jeep Ram
Leesburg, VA
08.2014 - 10.2016
- Responsible for scheduling appointments with potential buyers to meet with the dealership's sales representatives.
- Managing customer inquiries
- Recruiting and training BDC staff
- Understanding buying profiles and patterns of typical telephone prospects
- Running daily/weekly/monthly reports and tracking results
- Working closely with executive and department managers to develop appointment setting strategies