Kimberly Laing
West Newton,PA
Summary
Experienced with patient care and clinical procedures in office and home setting. Utilizes effective communication and organizational skills to support patient needs and maintain smooth office operations. Knowledge of medical protocols and patient documentation, ensuring high-quality healthcare services.
Overview
1
1
year of professional experience
Work History
LPN Office Nurse
PPCP
Charleroi, PA
12.2024 - Current
- Administered medications and monitored patient conditions to ensure optimal care and compliance with protocols.
- Assisted in patient assessments, documenting vital signs and health history for accurate medical records.
- Coordinated with healthcare providers to schedule appointments and manage patient inquiries efficiently.
- Implemented infection control procedures, maintaining a safe and sterile environment for patients and staff.
- Educated patients on treatment plans, medication usage, and lifestyle modifications to enhance health outcomes.
- Developed strong rapport with patients and their families, fostering trust and open communication during sensitive medical situations.
- Improved patient experience by providing compassionate and attentive nursing services in a busy office setting.
- Coordinated referrals to specialists when necessary, ensuring seamless transitions of care for patients within the healthcare system.
- Served as a liaison between patients and healthcare providers, facilitating clear communication regarding treatment plans and expectations.
- Provided health education to patients on various topics such as medication management, disease prevention, and self-care strategies.
- Enhanced patient care by effectively administering medications and treatments as prescribed by physicians.
- Completed paperwork and prior authorizations and scheduled appointments for patients.
- Educated patients and families on disease processes, medications and treatments.
- Prepared and administered vaccines and medications, collected specimens and performed other patient care tasks to assist physician with examinations and procedures.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Evaluated patient histories, complaints, and current symptoms.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Provided patient education on health care issues and prescribed medications.
- Supported diagnoses by taking blood samples from patients for laboratory testing.
- Delivered emotional support to patients and families during challenging times.
Office Manager
Penn Highlands Family Medicine
Rostraver Twp, Pennsylvania
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed and evaluated 15 employees, 7 providers, and 3 offices that included a walk in clinic.
- Delivered performance reviews, recommending additional training or advancements.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Home Health Nurse
Care Plus Home Care
Washington, PA
- Worked with a multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Traveled to multiple locations to assess and treat between 6-12 patients daily.
- Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
- Provided physical assessments, medication, and chronic disease management to home health patients.
- Assisted patients with activities of daily living to promote independence.
- Coordinated with other healthcare team members to support patient needs.
- Monitored vital signs, developed and implemented care plans, and documented patient progress.
- Administered medications and treatments as prescribed by physicians.
- Educated patients and families on disease processes, medications and treatments.
- Provided emotional support and kind companionship to patients and families to increase overall wellness.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Medical Assistant
West Newton Family Practice
West Newton, PA
- Documented vital signs and health history for patients in clinic environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Called and faxed pharmacies to submit prescriptions and refills.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Verified patient insurance coverage and collected required co-payments.
- Completed EKGs and other tests based on patient presentation in office.
Education
LPN - Practical Nurse
Indiana County Technology Center
West Mifflin, PAMedical Office Assistant - Medical Assisting
West Virginia Career Institute
Uniontown, PASkills
- Multitasking Abilities
- Problem-Solving
- Self-Motivated
- Analytical and Critical Thinking
- Staff Management
- Office Administration
- Audit Logs Management
- Vital Signs Monitoring
- Privacy and Confidentiality
- Patient Assessments
- EMR / EHR
- HIPAA
- Pediatric to Geriatric Care
- Knowledge and administration of immunization
- Performs EKG’s
- Wound Care
- Phlebotomy
- Catheterizations
- Proper Documentation
- Time management
- Compassionate
- Assists Patients with Refills
- Completing Prior Authorizations
- Educated Patients and Families on Health Promotion and Disease Prevention
Timeline
LPN Office Nurse
PPCP
12.2024 - Current
Office Manager
Penn Highlands Family Medicine
Home Health Nurse
Care Plus Home Care
Medical Assistant
West Newton Family Practice
LPN - Practical Nurse
Indiana County Technology Center
Medical Office Assistant - Medical Assisting
West Virginia Career Institute