Kimberly Mahony
Easton
Summary
Dynamic professional with extensive experience as a Rehab Office Coordinator at Powerback Rehabilitation, excelling in patient care coordination. Skilled in handling medical records, and ensuring efficient office operations while maintaining HIPAA ccomplianc. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Known for effective communication, organizational skills, and reliability in supporting medical staff and enhancing patient care.
Overview
23
23
years of professional experience
Work History
Rehab Office Coordinator
Powerback Rehabilitation
11.2013 - 10.2025
- Assisted in scheduling patient appointments, optimizing daily operations for efficient service delivery.
- Managed patient intake processes, ensuring accurate documentation and compliance with healthcare regulations.
- Collaborated with multidisciplinary teams to ensure comprehensive care planning for diverse patient needs.
- Served as liaison between patients, therapists, insurers, and other healthcare providers to facilitate optimal coordination of care services.
- Supported billing and insurance verification processes, facilitating timely reimbursements and financial accuracy.
Server/Certified Trainer/Corporate Trainer
Darden Restaurants, Olive Garden
01.2003 - 06.2013
- Delivered exceptional customer service by anticipating guest needs and preferences.
- Trained new staff on menu offerings, service standards, and operational procedures.
- Oversaw daily operations to ensure smooth workflow during high-volume service periods.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Collaborated with management to align training initiatives with organizational goals and objectives.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Developed innovative training materials, resulting in higher levels of trainee satisfaction.
Education
Elementary/Special Education
DeSales University
Center Valley, PAElementary Education
Northampton Community College
Bethlehem, PASkills
- HIPAA compliance
- Patient confidentiality
- Office administration
- Insurance verification/authorization
- Patient care coordination
- Team collaboration
- EMR/EHR management
- Excellent communication and organization
- Telemedicine Coodination
Languages
Spanish
Elementary
Timeline
Rehab Office Coordinator
Powerback Rehabilitation
11.2013 - 10.2025
Server/Certified Trainer/Corporate Trainer
Darden Restaurants, Olive Garden
01.2003 - 06.2013
Elementary/Special Education
DeSales University
Elementary Education
Northampton Community College