Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kimberly Mahony

Easton

Summary

Dynamic professional with extensive experience as a Rehab Office Coordinator at Powerback Rehabilitation, excelling in patient care coordination. Skilled in handling medical records, and ensuring efficient office operations while maintaining HIPAA ccomplianc. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Known for effective communication, organizational skills, and reliability in supporting medical staff and enhancing patient care.

Overview

23
23
years of professional experience

Work History

Rehab Office Coordinator

Powerback Rehabilitation
11.2013 - 10.2025
  • Assisted in scheduling patient appointments, optimizing daily operations for efficient service delivery.
  • Managed patient intake processes, ensuring accurate documentation and compliance with healthcare regulations.
  • Collaborated with multidisciplinary teams to ensure comprehensive care planning for diverse patient needs.
  • Served as liaison between patients, therapists, insurers, and other healthcare providers to facilitate optimal coordination of care services.
  • Supported billing and insurance verification processes, facilitating timely reimbursements and financial accuracy.

Server/Certified Trainer/Corporate Trainer

Darden Restaurants, Olive Garden
01.2003 - 06.2013
  • Delivered exceptional customer service by anticipating guest needs and preferences.
  • Trained new staff on menu offerings, service standards, and operational procedures.
  • Oversaw daily operations to ensure smooth workflow during high-volume service periods.
  • Trained new staff on menu knowledge and service protocols, raising team's overall performance.
  • Collaborated with management to align training initiatives with organizational goals and objectives.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Developed innovative training materials, resulting in higher levels of trainee satisfaction.

Education

Elementary/Special Education

DeSales University
Center Valley, PA

Elementary Education

Northampton Community College
Bethlehem, PA

Skills

  • HIPAA compliance
  • Patient confidentiality
  • Office administration
  • Insurance verification/authorization
  • Patient care coordination
  • Team collaboration
  • EMR/EHR management
  • Excellent communication and organization
  • Telemedicine Coodination

Languages

Spanish
Elementary

Timeline

Rehab Office Coordinator

Powerback Rehabilitation
11.2013 - 10.2025

Server/Certified Trainer/Corporate Trainer

Darden Restaurants, Olive Garden
01.2003 - 06.2013

Elementary/Special Education

DeSales University

Elementary Education

Northampton Community College
Kimberly Mahony