Kimberly Miller
Stroudsburg,PA
Summary
Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Also, known for different positions. Positions done the Deli, Coffee Shop, Pizza Station, Serving at stations, and Dessert Stations. Knowledgeable of inventory. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cashier
Sodexo
07.2019 - Current
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Answered Phones
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Assisted in inventory management and ordering supplies.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Customer Service/Retail Associate
Kalahari Resorts
05.2017 - 07.2019
- Answered Phones
- Greeted customers upon entrance
- Getting people Harnessed up in their equipment
- American Red Cross certified
- Also, taken Supervisor classes
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Achieved high levels of guest satisfaction by actively monitoring comfort levels throughout the experience, intervening when necessary to provide additional support or instruction.
Lifeguard
Great Wolf Lodge
10.2015 - 03.2016
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
- Prevented accidents through regular equipment inspections and maintenance.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Scanned main areas to monitor for any safety risks.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Cashier
ShopRite Supermarkets, Inc.
01.2014 - 08.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Performed inventory control, such as counting, and stocking merchandise.
- Stocked designated items on shelves, end caps and displays.
Education
Associate - Medical Administrative Assistant
NORTHAMPTON COMMUNITY COLLEGE
Bethlehem, PA05.2015
Specialized Diploma - Medical Billing
Northampton Community College
Bethlehem, PA05.2015
Skills
- Customer Service
- Time management skills
- Food Service
- Cleaning and sanitizing
- Money Handling
- Food Prep
- Medical Terminology
- Analysis Skills
- Computer skills
- Medical office experience
- Fast Learner
- Excellent Attention to Detail
- Respectable
- Commitment
- Positive Attitude
- Organized
- Order Taking
- POS system operations
- Staff Training
- Inventory Control
- Proficient in Word, Excel, Access, & PowerPoint
Certification
CPR/First Aid, 11/01/16, 11/01/18
Additional Information
I also did an internship at Mountain Valley Orthopedics when I was getting my college degree.
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Cashier
Sodexo
07.2019 - Current
Customer Service/Retail Associate
Kalahari Resorts
05.2017 - 07.2019
Lifeguard
Great Wolf Lodge
10.2015 - 03.2016
Cashier
ShopRite Supermarkets, Inc.
01.2014 - 08.2015
Associate - Medical Administrative Assistant
NORTHAMPTON COMMUNITY COLLEGE
Specialized Diploma - Medical Billing
Northampton Community College
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