Kindra DeFrancisco

I Currently run a very successful freelance photography business. The duties include but are not limited to:

Social Media Marketing

Sales

Booking/rescheduling

Set development

Coordinator

Accountant

Photography

Digital retouching

File distribution

• Managed multi-line phone system, efficiently directing calls to appropriate departments.
• Coordinated scheduling and appointments for staff and clients, ensuring effective time management.
• Maintained organized reception area, enhancing professional appearance and client experience.
• Assisted visitors with inquiries, providing accurate information and positive first impressions.
• Processed incoming and outgoing mail, ensuring timely delivery of communications.
• Trained new reception staff on policies and procedures, fostering team collaboration and consistency.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Handled cash transactions and maintained sales and payments records accurately.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Responded to inquiries from callers seeking information.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Answered central telephone system and directed calls accordingly.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Corresponded with clients through email, telephone, or postal mail.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Managed multiple tasks and met time-sensitive deadlines.
• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
• Maintained confidentiality of information regarding clients and company.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
• Provided clerical support to company employees by copying, faxing, and filing documents.

• Photographed high-quality images for various print and digital projects.
• Selected and set up appropriate props, backdrops and lighting.
• Planned and prepared for all on-location and studio shoots.
• Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product.

• Photographed high-quality images for various print and digital projects.
• Provided excellent customer service and account regulation, strengthening client relations and boosting revenue.
• Planned and prepared for all on-location and studio shoots.
• Selected and set up appropriate props, backdrops and lighting.
• Digitally edited photos to enhance appearance.
• Managed correspondence with clients, documented interactions and tracked data transfers with manual and automated strategies.
• Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product.
• Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
• Archived photographs on computers and servers.

• Communicated with customers to identify and resolve outstanding payments.
• Posted customer payments by recording cash, checks and credit card transactions.
• Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
• Responded to inbound inquiries regarding accounts and payments.
• Posted customer payments by recording checks, cash and credit card transactions.
• Made outbound calls to vendors and customers to discuss and resolve account needs.
• Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
• Performed administrative and clerical tasks by entering data, preparing invoices and filing paperwork.
• Reconciled accounts receivable ledger to verify payments and resolve variances.
• Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.