Kira Moran
Fleetwood
Summary
Dedicated hard worker providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Rockland Embroidery
Topton
01.2022 - Current
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved customer complaints with empathy, ensuring timely resolutions.
- Enhanced customer satisfaction by addressing issues with knowledgeable and friendly service.
- Assisted customers with inquiries about Screen Print services.
- Cultivated strong relationships with customers through personalized assistance and support.
- Developed positive relationships with customers through friendly interactions.
- Responded to customer inquiries regarding order status and delivery timelines.
- Processed orders and managed customer accounts efficiently.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Collaborated with the production team to ensure order accuracy.
- Completed accurate data entry promptly accurately within given timelines.
- Collaborated with other departments to coordinate data entry tasks.
- Performed data entry tasks with accuracy and speed.
- Managed multiple typing projects while prioritizing deadlines effectively.
Education
21st Century Cyber Charter School
Chester County, PASkills
- Order processing
- Data entry
- Data accuracy
- Detail orientation
- Touch typing proficiency
- Adaptability to change
- Work independently
Timeline
Customer Service Representative
Rockland Embroidery
01.2022 - Current
21st Century Cyber Charter School