Kira Spore
Hanover
Summary
Dynamic Office Manager at 1A Fingerprinting, adept at client advocacy and conflict resolution. Successfully maintained compliance and streamlined operations, enhancing customer satisfaction. Proficient in payroll and budgeting, ensuring accurate financial tracking while fostering strong relationships with clients. Recognized for effective communication and meticulous documentation, driving organizational efficiency.
Overview
5
5
years of professional experience
Work History
Office Manager
1A Fingerprinting
Halethorpe
03.2020 - Current
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Responded to customer inquiries via phone or email in a professional manner.
- Ensured compliance with applicable laws regarding employment practices.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Maintained filing system for records, correspondence and other documents.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Education
Social Work BSW
Walden University
Minneapolis, MN01-2026
Associate of Arts - General Education
Harford Community College
Bel Air, MD08-2023
Some College (No Degree) - Elementary Education
Honolulu Community College
Honolulu, HISkills
- Client advocacy
- Effective communication
- Conflict resolution
- Payroll and budgeting
- Documentation and control
- Account reconciliation
- Office administration
- Banking operations
- Office management
- Financial tracking
- Relationship building
- Conflict management
- Clear oral/written communication
Accomplishments
Maintained a 4.0 my entire time at Walden University
Proud member of NASW
Received leadership roles many times in previous places of employment
Recognized for exceptional writing skills while working at State of Maryland Women's Prison
Proficient in Word, Excel, PowerPoint, and Quickbooks
Timeline
Office Manager
1A Fingerprinting
03.2020 - Current
Social Work BSW
Walden University
Associate of Arts - General Education
Harford Community College
Some College (No Degree) - Elementary Education
Honolulu Community College
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