Results-driven Taproom Manager with expertise in inventory management, team leadership, and customer service. Proven ability to enhance operational efficiency and streamline processes for high-volume environments.
Overview
17
17
years of professional experience
Work History
Taproom Manager
Pourmans Brewing Company
Ephrata
03.2025 - Current
Manage all day‑to‑day taproom operations, ensuring smooth, efficient service in a high‑volume environment.
Oversee inventory control, ordering, vendor relationships, and cost management to maintain adequate stock levels and reduce waste.
Create and manage staff schedules, cleaning schedules, and shift assignments to optimize coverage and workflow.
Strengthen team performance and retention through hands‑on training, coaching, and ongoing development of new and existing bartenders.
Lead pre-shift meetings, communicate daily priorities, and ensure staff compliance with company policies and ServSafe standards.
Collaborate with ownership and management during meetings to address operational challenges, propose improvements, and support strategic decisions.
Monitor taproom performance, resolve customer concerns, and handle operational issues promptly to maintain a positive guest experience.
Maintain sanitation standards, oversee equipment upkeep, and ensure compliance with safety and food handling regulations.
In addition to management duties, bartend during peak hours by preparing beverages and food, making product recommendations, and providing exceptional customer service. ServSafe certified.
Bartender
Pourmans Brewing Company
Ephrata
02.2021 - 03.2025
Prepared and served a variety of craft beers and cocktails.
Maintained cleanliness and organization of the bar area.
Engaged with customers to create a welcoming atmosphere.
Managed inventory levels and restocked supplies as needed.
Collaborated with kitchen staff to coordinate food and drink orders.
Trained new bartenders on menu items and service standards.
Implemented drink specials to enhance customer experience at events.
Performed opening and closing duties including restocking supplies.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Consignment/Warehouse Inventory Specialist
Morphy Auctions
Denver
03.2024 - 01.2025
Received, inspected, and unpacked incoming consignment pieces from trucks and private deliveries for a high‑volume auction house
Carefully evaluated items for condition, authenticity, and auction suitability prior to cataloging
Cataloged each piece with accurate classification, measurements, and details; entered all data into the company’s inventory and auction management system
Researched item history, materials, and market relevance to write clear, compelling, and informative auction descriptions
Coordinated with photography and marketing teams to ensure items were properly prepared for listing and promotion
Maintained organized storage and workflow systems to protect consignments and streamline auction preparation
Worked independently with minimal supervision, demonstrating strong judgment, reliability, and meticulous attention to detail
Utilized computer systems and software efficiently.
Outbound Material Supply/Corrugate
Saadia Group
Lancaster
03.2022 - 03.2024
Prepared, processed, and organized a wide variety of shipments, ensuring accurate pulling, packaging, labeling, and staging of merchandise for outbound delivery
Operated forklifts, motorized pallet jacks, hand jacks, and stock pickers to transport, load, unload, and strategically position freight and warehouse materials
Utilized warehouse management systems and computer programs to order product, monitor inventory, track shipments, and manage inbound/outbound freight documentation
Investigated and resolved shipment delays, incorrect product deliveries, and inventory variances to maintain smooth workflow and customer satisfaction
Communicated with vendors via phone, email, and in-person conversations to verify shipment details, resolve discrepancies, and confirm product specifications
Performed cycle counts and inventory audits to maintain accurate stock levels and support efficient warehouse operations
Maintained an organized, safe, and hazard-free warehouse environment by proactively cleaning, monitoring equipment, and following all safety protocols
Worked independently with minimal supervision, consistently demonstrating strong accountability, time management, and attention to detail
Proficient in Microsoft Office and various warehouse software systems
Outbound Material Supply/Corrugate
QVC Warehouse
Lancaster
10.2009 - 11.2020
Prepared and processed a wide variety of shipments, accurately pulling, packaging, labeling, and staging merchandise to meet daily operational demands
Operated forklifts, motorized pallet jacks, hand jacks, and stock pickers to safely transport, position, and store freight and materials throughout the warehouse
Loaded and unloaded trucks efficiently, ensuring proper handling procedures and minimizing risk of damage to products
Performed cycle counts and inventory checks to maintain precise stock levels, reduce discrepancies, and support overall warehouse accuracy
Utilized warehouse management systems and computer applications to order products, track shipments, manage inventory, and process freight documentation
Communicated professionally with vendors by phone, email, and in person to confirm shipment details, address product inquiries, and resolve logistical issues
Investigated and resolved shipment delays, incorrect deliveries, and inventory variances to maintain smooth workflow and high service standards
Coordinated daily warehouse operations to support both internal departments and external customers; informally trained new team members on equipment operation, safety expectations, and workflow processes
Served as a Safety Coordinator, ensuring strict compliance with environmental health, safety, and corporate regulations through inspections, reporting, and team guidance
Maintained a clean, organized, and hazard‑free work environment by proactively identifying and correcting safety risks