Kirk A. Wolfe
Director Of Operations & Ancillary Services
Spring Grove
Summary
Outcomes-oriented, healthcare leader experienced in operational, financial, and facility management. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact organizational success.
Overview
16
16
years of professional experience
8
8
years of post-secondary education
Work History
Director of Operations & Ancillary Services
Columbia Medical Practice
03.2022 - Current
- Oversee daily operations across MDVIP, Adult Medicine, Pediatric, Rheumatology, GYN, and Ancillary Departments, ensuring seamless coordination and efficient execution of tasks. Personnel oversight includes ten direct reports and over thirty indirect reports. Encourage, motivates, and collaborates daily with physicians, nurse practitioners, physician assistants, and allied health professionals.
- Negotiates with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement. Manage multiple third-party organizations incorporated into CMP.
- Oversees successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Manages resources, optimizing allocation for maximum impact on business objectives including development of a comprehensive order to invoice reconciliation process.
- Led cross-functional teams for successful completion of projects, resulting in increased productivity. Recent projects include planning, implementation, and continuous monitoring of MDVIP Department, Care Right Away Department, Research Department, EHR migration (Epic to Athena), and facility move into 40,000 square foot space.
- Achieved team goals through formalized training plans, coaching, and performance management including developing and implementing a goal based personnel annual review.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Oversee facility and medical device management to include OSHA compliance, medical device annual inspections, and safety protocols.
Director of Ancillary Services
Columbia Medical Practice
01.2020 - 03.2022
- Operationally direct Laboratory, Allergy & Immunotherapy, Coumadin Clinic, DEXA, Cardiac Ultrasounds, Home Sleep Studies, Nerve Conduction, Retina Scans, Extended Cardiac Holter Monitors, and Vaccines services.
- Facility and medical equipment oversight for entire practice.
- Organizational oversight of OSHA regulations for comprehensive practice.
- Personnel management of ten employees
- Negotiate pricing on behalf of the organization regarding new and established services.
- Laboratory: COLA Laboratory Excellence Award (2020), developed a respiratory testing site, served as a COLA technical liasion for promotional marketing video, and served as technical consultant at CMP.
- COVID Vaccine: Developed a COVID Vaccine Clinic servicing 6 month through adult vaccines including off-site vaccinations. Received MDPCP award for 90 percent of patient population vaccinated.
- Established COVID Vaccine Clinic, Extended Cardiac Holter Monitor, and Cardiac Ultrasound services lines since 2020.
- Managed the migration to Prevnar-20 pneumococcal vaccinations.
- Originated direct to patient marketing for ancillary services.
Laboratory Manager
Columbia Medical Practice
08.2017 - 01.2022
- Responsible for overall quality, operations, and financial performance of the lab.
- Set and oversaw quality assurance guidelines for laboratory.
- Developed new training program, oversaw competencies, realized a 100 percent proficiency rate, implemented new assays.
- Interviewed, hired and trained lab technicians to perform testing and analyze results.
- Developed workflows to include respiratory testing site.
- Assessed overall efficiencies and recommended changes such as test batching and successful collaboration with reference labs.
- Responsible for migration of laboratory to a new EHR and built reference lab results into LIS.
- Research high quality, low cost testing options.
- Review Profit & Loss statements
- Perform financial ratio analysis
- Profit margin analysis and negotiate supplier contracts
Medical Technologist
Carroll Hospital Center
10.2008 - Current
- Accurately perform testing and control measures in the Blood Bank, Microbiology, Hematology, Serology, Urinalysis, and Chemistry Departments
- Utilize analytical and problem solving skills
- Mentor and teach new medical technologists to be successful in the field
- Assess the competency of the Evening and Night Technologists in thirteen different testing capacities throughout the lab
- Perform training and competencies for evening and night lab assistants training on our molecular, lateral flow, culture, and gram staining test menu
- Utilize strong internal and external customer service skills to meet all stakeholder expectations
- Attended training at Beckman Coulter and Roche Diagnostics for the DxH 800, Integra 400 Plus, and Cobas 8000 (i56)
- Accumulated a great knowledge base of hospital operations
- Trained in Lean methodologies and received the Carroll Hospital Center Associate of the Month for June of 2012
- Participated in the highly competitive LifeBridge Health Emerging Leader Program
Laboratory Assistant
Carroll Hospital Center
08.2008 - 10.2008
- Accurately register patients, order laboratory tests, and perform general microbiology procedures inclusive of plating cultures, performing rapid strep testing, and preparing Gram Stains
- Through success in this position, I rapidly earned the opportunity to train as a Medical Technologist.
Education
Master’s Degree - Business Administration
Mount Saint Mary’s University
07.2012 - 05.2016
Bachelor’s of Science Degree - Health Sciences, Pre-Medicine
James Madison University
10.2006 - 08.2008
Health Sciences -
Nazareth College of Rochester
01.2004 - 07.2006
Skills
Project Management
Operations management
Strategic Planning
Relationship building
Business development
Analytical Decision-making
Coaching / Training
Relationship Building
Stakeholder engagement
Problem-solving
Additional Information
Tyler Mays
RCM&D Client Executive / Associate General Counsel
(443) 519-3343
Rebecca Campany
Campany Consulting
(202) 246-5377
rcampany@gmail.com
Bobby Echard
Carroll Hospital E/N Supervisor
(301) 788 - 1197
bechard@lifebridgehealth.org
Timeline
Director of Operations & Ancillary Services
Columbia Medical Practice
03.2022 - Current
Director of Ancillary Services
Columbia Medical Practice
01.2020 - 03.2022
Laboratory Manager
Columbia Medical Practice
08.2017 - 01.2022
Master’s Degree - Business Administration
Mount Saint Mary’s University
07.2012 - 05.2016
Medical Technologist
Carroll Hospital Center
10.2008 - Current
Laboratory Assistant
Carroll Hospital Center
08.2008 - 10.2008
Bachelor’s of Science Degree - Health Sciences, Pre-Medicine
James Madison University
10.2006 - 08.2008
Health Sciences -
Nazareth College of Rochester
01.2004 - 07.2006
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