Kirsten Mullen
Warminster
Summary
Dedicated catering manager known for exceptional communication and team training skills. Successfully managed a wide range of events, ensuring high-quality service and food safety. Ready to leverage expertise to drive client satisfaction and operational success.
Overview
24
24
years of professional experience
Work History
Catering Manager
Southern Farm Catering
Horsham, PA
11.2021 - Current
- Coordinated event logistics, ensuring seamless execution of catering services.
- Trained and supervised staff to enhance service quality and efficiency.
- Collaborated with clients to customize menus based on dietary preferences and event themes.
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
Front Desk Medical Receptionist
Holy Redeemer Women's Center
Bensalem, PA
10.2016 - 11.2021
- Managed appointment scheduling and patient registration to optimize clinic flow.
- Processed insurance verification and handled billing inquiries for efficient patient services.
- Coordinated communication between medical staff and patients, enhancing overall experience.
- Trained new front desk staff on operational procedures, improving team efficiency.
Restaurant Manager
Smoke'n Dudes BBQ Co.
Bensalem, PA
08.2002 - 10.2016
- Supervised daily operations to ensure high-quality food service and customer satisfaction.
- Trained and mentored staff on best practices in food safety and customer engagement techniques.
- Developed and executed marketing strategies to increase brand visibility and attract new customers.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Education
Master of Science - Education
Holy Family University
Philadelphia, PA05.2018
Bachelor of Arts - Criminal Justice
Holy Family University
Philadelphia, PA05.2003
Skills
- Event planning proficiency
- Staff leadership
- Food safety
- File management
- Customer Service
- Data Entry
Timeline
Catering Manager
Southern Farm Catering
11.2021 - Current
Front Desk Medical Receptionist
Holy Redeemer Women's Center
10.2016 - 11.2021
Restaurant Manager
Smoke'n Dudes BBQ Co.
08.2002 - 10.2016
Master of Science - Education
Holy Family University
Bachelor of Arts - Criminal Justice
Holy Family University