Summary
Overview
Work History
Skills
Volunteer Work
Timeline
BusinessDevelopmentManager
Kitty McReady

Kitty McReady

Phoenixville,PA

Summary

Passionate Eyecare Leader with a proven track record of consistently growing practice revenue and patient satisfaction year-over-year. Adept at implementing innovative policies and fostering positive work environments to deliver exceptional patient experiences.

Overview

13
13
years of professional experience

Work History

Practice Manager

Colonial Family Eyecare
07.2022 - Current

Building Community Vision & Team Spirit

At Colonial Family Eyecare, I'm more than just a manager – I'm a community builder! I'm dedicated to growing our practice's presence and ensuring we're a trusted resource for eye health in our area. But it's not just about the numbers; it's about the people. I love nurturing our team's potential and creating a positive, supportive environment where everyone can thrive. Let's work together to make a difference in our community's vision!

Store Manager

Village Optical
08.2017 - 07.2022

Progressed from Assistant Store Manager to Office Manager, demonstrating a commitment to growth and excellence. Successfully managed all aspects of the King of Prussia location, including team development, patient satisfaction, and operational efficiency. Played a key role in driving sales and enhancing the customer experience.

Optician

Bainbridge Eyecare Associates
10.2016 - 08.2017

Provided comprehensive optical services and expertise, including patient care, eyewear selection, dispensing, and adjustments. Managed the optical dispensary, oversaw inventory, and trained staff. Proficient in various optical testing procedures and technologies.

Optician

Colonial Family Eyecare
07.2014 - 10.2016

Provided comprehensive optical services, encompassing frame selection, patient pre-testing, dispensing, repairs, and billing. Delivered exceptional patient care, ensuring accurate prescriptions and optimal eyewear fit. Maintained inventory and managed billing processes. Proficient in various optical testing procedures and technologies.

Help Desk Technician

4telecomhelp
08.2012 - 09.2013

Built and maintained strong client relationships with Clark's International Shoes and Buckeye Pipeline, providing tailored wireless service solutions. Led the project management and execution of the migration from Nextel to Verizon and AT&T intrinsically safe devices, ensuring a smooth transition and meeting client expectations. Demonstrated expertise in wireless communication technologies and compliance regulations.

Skills

  • Practice management
  • Staff management
  • Policy implementation
  • Policy and procedure development
  • Staff development
  • Continuous improvement

Volunteer Work

Community-Oriented Professional with demonstrated leadership as a Cub Scout Leader, fostering youth development and teamwork. Also contributed to animal welfare as a Volunteer at Hemlock Edge Rescue.

Timeline

Practice Manager

Colonial Family Eyecare
07.2022 - Current

Store Manager

Village Optical
08.2017 - 07.2022

Optician

Bainbridge Eyecare Associates
10.2016 - 08.2017

Optician

Colonial Family Eyecare
07.2014 - 10.2016

Help Desk Technician

4telecomhelp
08.2012 - 09.2013
Kitty McReady