Passionate Eyecare Leader with a proven track record of consistently growing practice revenue and patient satisfaction year-over-year. Adept at implementing innovative policies and fostering positive work environments to deliver exceptional patient experiences.
Building Community Vision & Team Spirit
At Colonial Family Eyecare, I'm more than just a manager – I'm a community builder! I'm dedicated to growing our practice's presence and ensuring we're a trusted resource for eye health in our area. But it's not just about the numbers; it's about the people. I love nurturing our team's potential and creating a positive, supportive environment where everyone can thrive. Let's work together to make a difference in our community's vision!
Progressed from Assistant Store Manager to Office Manager, demonstrating a commitment to growth and excellence. Successfully managed all aspects of the King of Prussia location, including team development, patient satisfaction, and operational efficiency. Played a key role in driving sales and enhancing the customer experience.
Provided comprehensive optical services and expertise, including patient care, eyewear selection, dispensing, and adjustments. Managed the optical dispensary, oversaw inventory, and trained staff. Proficient in various optical testing procedures and technologies.
Provided comprehensive optical services, encompassing frame selection, patient pre-testing, dispensing, repairs, and billing. Delivered exceptional patient care, ensuring accurate prescriptions and optimal eyewear fit. Maintained inventory and managed billing processes. Proficient in various optical testing procedures and technologies.
Built and maintained strong client relationships with Clark's International Shoes and Buckeye Pipeline, providing tailored wireless service solutions. Led the project management and execution of the migration from Nextel to Verizon and AT&T intrinsically safe devices, ensuring a smooth transition and meeting client expectations. Demonstrated expertise in wireless communication technologies and compliance regulations.
Community-Oriented Professional with demonstrated leadership as a Cub Scout Leader, fostering youth development and teamwork. Also contributed to animal welfare as a Volunteer at Hemlock Edge Rescue.