Kloe Zink
Confluence
Summary
Experienced Merchandising Assistant with proven track record in retail management and visual merchandising. Strengths include strategic planning, inventory control, and team leadership, all of which contribute to achieving store objectives. Notable for enhancing sales performance by creating compelling merchandise displays that align with brand image and consumer trends. Known for ability to build strong relationships with staff, fostering a positive work environment focused on team achievement and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Keyholder Manager
CVS Pharmacy
Jackson
10.2021 - Current
- Managed store operations and ensured compliance with company policies.
- Trained and mentored staff on customer service best practices.
- Implemented visual merchandising strategies to enhance product displays.
- Performed opening and closing duties such as counting money, checking registers for accuracy, setting alarms and locking doors.
- Promoted upcoming events or special offers through direct communication with customers.
- Analyzed sales data from POS system to identify trends in product purchases or customer preferences.
- Resolved customer complaints in a professional manner while upholding company policy.
Social Media Marketing Intern
FabD Boutique & Beauty
Jackson
09.2023 - 01.2024
- Monitored Facebook, Instagram, Twitter and other social media platforms to build customer connections.
- Generated ideas for creative content initiatives.
- Developed content for social media campaigns targeting various audiences.
- Aided in the opening of the FabD Beauty storefront, including collaborating with Crumbl, and creating an immersive experience for the opening day.
- Collaborated with marketing teams to align visual merchandising with promotional campaigns.
Human Resources Intern
Wise Medical Staffing
Chillicothe
04.2022 - 09.2022
- Assisted in maintaining departmental databases including inputting new data into system as well as updating existing information.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Sourced and screened potential candidates for open positions.
- Maintained organized records of processed documents and files.
Education
Bachelor of Science - Fashion And Retail Studies
The Ohio State University
Columbus, OH05-2025
Skills
- Visual merchandising
- Social media marketing
- Effective communication
- Team building
- Interpersonal skills
- Multitasking and prioritizing
Timeline
Social Media Marketing Intern
FabD Boutique & Beauty
09.2023 - 01.2024
Human Resources Intern
Wise Medical Staffing
04.2022 - 09.2022
Keyholder Manager
CVS Pharmacy
10.2021 - Current
Bachelor of Science - Fashion And Retail Studies
The Ohio State University