Summary
Overview
Work History
Education
Skills
Timeline
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Kolea Bloom

Patton

Summary

With a proven track record at Brightstar Healthcare, I excel in delivering exceptional customer service and patient care. My expertise includes efficient problem-solving and empathy, ensuring high satisfaction levels. Demonstrated work ethic and integrity, alongside my ability to manage high-stress situations, have consistently enhanced customer loyalty and operational efficiency.

Overview

Work History

Cashier

Kmart, Sears Holding
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Team Associate

7-eleven
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Made sure food were still in dates and time accurately,
  • Remade new coffee throughout the day for customers to get fresh coffee
  • Restock fresh food coolers for customers satisfaction

Overnight Stocker

Ross Dress for Less
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.

Cashier

Pearl Harbor Navy Exchange
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Customer Service Representative

Lowes Home Improvment
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Helped customers with their returns in a friendly and fast matter to satisfy customers

Certified Nursing Assistant

Brightstar Healthcare
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Cashier

Walmart
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma - Health And Human Services

Waianae High School
Waianae, HI
05.2011

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Timeline

Cashier

Kmart, Sears Holding

Team Associate

7-eleven

Overnight Stocker

Ross Dress for Less

Cashier

Pearl Harbor Navy Exchange

Customer Service Representative

Lowes Home Improvment

Certified Nursing Assistant

Brightstar Healthcare

Cashier

Walmart

High School Diploma - Health And Human Services

Waianae High School
Kolea Bloom