Kolin Graham

Assigned floors 1-3 to clean and keep in shape.

Picking up unused lifting equipment, weights and putting in correct spot.

Vacuum, dry mop, and wet mop floors and baseboards.

Pickup trash and change trash bags.

Wipe down windows, ledges, and tables.

Communicate with housekeeping team to make sure everything is in line.

Fold towels and make sure all large and small towel cabinets are full, while emptying and loading dirty towels into washer and dryer.

Listen for managers on radio to assist them with others tasks

• Monitored all activities to maintain maximum level of safety.
• Enhanced children''s learning experiences by incorporating age-appropriate activities and creative play into daily routines.
• Maintained a clean, organized, and inviting environment that fostered exploration, creativity, and learning for all Kids Club members.
• Maintained accurate safety and attendance records.

• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Completed rush deliveries on tight timetables to satisfy customer needs.

• Improved customer satisfaction by providing efficient and friendly service at the front counter.
• Handled phone orders efficiently, ensuring accuracy and timely delivery or pick-up arrangements.
• Assisted management with scheduling adjustments to optimize staff coverage during busy periods.
• Assisted in training new hires to uphold company standards and deliver exceptional customer service.

• Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
• Warmly welcomed customers upon approaching counter and placing orders.
• Provided expert product knowledge to assist customers in making informed decisions about their purchases.
• Increased customer satisfaction by providing efficient and friendly service at the counter.