Konnor Parkinson
Perkasie
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
11
11
years of professional experience
Work History
Shift Manager
Mcdonald's RT Birney Franchisee
10.2024 - Current
- Coached crew members to optimize performance and motivate toward more efficient work.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Trained and mentored new employees to maximize team performance.
- Exercised composure under pressure and in escalated customer service scenarios.
General Manager
Mcdonald’s R&T Birney Franchisee
01.2023 - 10.2024
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Shift Manager
Mcdonald’s R&T Birney Franchisee
03.2021 - 12.2022
Crew Member
Mcdonald’s R&T Birney Franchisee
12.2020 - 03.2021
Customer Service Associate
Wawa Inc.
08.2016 - 05.2019
- Released
Cashier/Bagger
Giant Food Stores LLC
11.2015 - 05.2016
- Quit
Dishwasher/Prep
Earl’s New American
03.2014 - 11.2015
- Released
Education
Diploma -
Pennridge High School
Perkasie, PA01.2016
Skills
- Schedule oversight
- Mentoring and coaching
- Equipment troubleshooting
- Compliance
- Documentation and reporting
- Team building
- Accurate money handling
- Hiring and recruiting
- Punctual and reliable
Timeline
Shift Manager
Mcdonald's RT Birney Franchisee
10.2024 - Current
General Manager
Mcdonald’s R&T Birney Franchisee
01.2023 - 10.2024
Shift Manager
Mcdonald’s R&T Birney Franchisee
03.2021 - 12.2022
Crew Member
Mcdonald’s R&T Birney Franchisee
12.2020 - 03.2021
Customer Service Associate
Wawa Inc.
08.2016 - 05.2019
Cashier/Bagger
Giant Food Stores LLC
11.2015 - 05.2016
Dishwasher/Prep
Earl’s New American
03.2014 - 11.2015
Diploma -
Pennridge High School
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