Korie Fritzinger
Easton
Summary
Hello! I bring several years of experience as a cashier, restaurant server, and professional house cleaning technician. I pride myself on being a fast learner, highly efficient, and consistently punctual. I'm currently seeking a part-time position in a fast-paced environment with opportunities for growth and advancement within the company. I'm eager to bring my strong work ethic and dedication to a team that values reliability and continuous improvement.
Overview
18
18
years of professional experience
Work History
Professional House Cleaning Technician
K to Z-Bayport
Bayport
09.2021 - 04.2025
- Performed thorough cleaning of residential homes, ensuring all rooms were cleaned to the highest standards
- Managed and prioritized daily cleaning tasks based on client preferences and specific instructions
- Utilized various cleaning tools and equipment to efficiently clean surfaces, floors, carpets, and furniture
- Communicated effectively with clients to address any concerns or special requests regarding their cleaning needs
- Maintained inventory of cleaning supplies and promptly restocked as needed to ensure uninterrupted service delivery
- Adhered to strict confidentiality guidelines when working in clients' homes, respecting their privacy at all times
- Provided exceptional customer service by addressing client inquiries or issues promptly and professionally
- Demonstrated attention to detail by thoroughly inspecting completed work areas for cleanliness before leaving the premises
- Efficiently managed time by planning routes between different locations for optimal productivity throughout the day
- Maintained a high level of physical stamina throughout long hours of continuous housecleaning tasks
- Received positive feedback from clients on a regular basis for delivering consistently excellent results
- Dusted furniture, fixtures, baseboards, window sills, shelves, blinds, ceiling fans etc
- Vacuumed carpets, rugs, and upholstery to remove dirt, debris, and allergens
- Cleaned and sanitized kitchen appliances, countertops, sinks, cabinets, and other surfaces
- Scrubbed toilets, bathtubs/showers, tiles/grout to remove stains and disinfect as necessary
- Swept and mopped hard floors using appropriate cleaning solutions for different surfaces
- Emptied trash containers in all rooms and replaced liners with new ones
Restaurant Server/Assistant Trainer
Longhorn Steakhouse
Easton
06.2012 - 09.2014
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and ensuring timely delivery of food and beverages
- Demonstrated extensive knowledge of menu items, including ingredients, preparation methods, and allergen information to assist customers in making informed choices
- Effectively communicated with kitchen staff to ensure accurate order preparation and timely delivery to tables
- Managed a high volume of tables during peak hours while maintaining attention to detail and providing personalized service to each guest
- Consistently achieved XX% upselling rate by recommending additional menu items or specials based on customer preferences
- Maintained cleanliness and organization of assigned workstations, including dining areas, server stations, and beverage stations throughout shifts
- Assisted in training new servers on restaurant policies, procedures, menu knowledge, and customer service standards
- Handled cash transactions accurately using POS system while adhering to established cash handling procedures
- Resolved guest complaints or concerns promptly and professionally to ensure a positive dining experience for all patrons
Restaurant Server/Trainer Assistant
Applebee's Neighborhood Grill & Bar
Easton
06.2009 - 08.2012
- Monitored inventory levels of all products used in restaurants operations.
- Adhered to established sanitation standards at all times while serving food or drinks.
- Followed up on guest requests in a timely manner.
- Responded to customer inquiries about menu items or services offered by the restaurant.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Assisted with stocking supplies such as napkins and silverware for dining areas.
- Conducted daily side work duties such as polishing glassware and restocking condiments.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Communicated effectively with kitchen staff regarding order status updates.
- Assisted other servers as needed during peak hours or special events.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
Cashier/Stocker/Customer Service/Assistant Manager, Customer Service
Dollar Tree Stores
Easton
06.2007 - 06.2011
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Resolved customer complaints professionally in accordance with company policy.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Followed company security procedures for handling large sums of money.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High school diploma -
Easton Area High School
Easton, PA06.2002
Skills
- Customer service
- Packaging
- Cashiering
- Time management
- Residential cleaning
- Cash Handling
- Cleaning Experience
- Load & Unload
- English
- Attention to detail
- Effective communication
- Task prioritization
- Physical stamina
- Deep cleaning expertise
- Reliability and punctuality
Timeline
Professional House Cleaning Technician
K to Z-Bayport
09.2021 - 04.2025
Restaurant Server/Assistant Trainer
Longhorn Steakhouse
06.2012 - 09.2014
Restaurant Server/Trainer Assistant
Applebee's Neighborhood Grill & Bar
06.2009 - 08.2012
Cashier/Stocker/Customer Service/Assistant Manager, Customer Service
Dollar Tree Stores
06.2007 - 06.2011
High school diploma -
Easton Area High School