Kory Radovanic
Dallastown
Summary
Results-driven Senior Field Technician experienced in technical troubleshooting and on-site support. Delivered effective customer service while mentoring junior technicians to enhance operational efficiency. Committed to driving continuous improvement initiatives in field operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Field Technician
ECS
York
03.2022 - Current
- Provided on-site technical support for customers' operational needs.
- Collaborated with team members to troubleshoot and resolve technical issues in the field, enhancing service reliability.
- Communicated with clients to identify service needs and promptly address concerns, improving customer satisfaction.
- Trained and mentored junior technicians, fostering skill development and knowledge transfer.
Education
High School Diploma -
Page County HS
VA06-2006
Skills
- Field diagnostics
- Technical troubleshooting
- Performance testing
- On-site support
- Field operations
- Regulatory compliance
- Continuous improvement
- Customer relationship management
- Effective communication
Certification
- ACI
- SFRM/TFRM
- ICC SOILS
Timeline
Senior Field Technician
ECS
03.2022 - Current
High School Diploma -
Page County HS