Krisann Hosbach
Jeannette
Summary
At Allstate Insurance, I excelled as a Licensed Insurance Agent, leveraging my insurance sales and product expertise to enhance client relationships and account management. Achieving high client retention rates through exceptional service, I adeptly recommended insurance solutions, significantly improving customer satisfaction. My dedication to continuous learning and skillful cross-selling strategies underscored my commitment to both client and company success.
Overview
27
27
years of professional experience
Work History
Licensed Insurance Agent
Allstate Insurance
05.1998 - Current
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
- Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
- Enhanced cross-selling success by identifying complementary products that would further protect clients'' assets or reduce liability exposure.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Delivered outstanding first-contact resolution rates when assisting clients with inquiries about premiums or billing issues.
- Enhanced agency reputation through consistent provision of accurate, timely, and knowledgeable advice on insurance policies and regulations.
- Retained existing clientele by regularly reviewing their policies and recommending adjustments as needed to maintain optimal coverage.
- Promoted products and services using upselling and other sales strategies.
- Achieved high client retention rates by consistently delivering exceptional service and support throughout the policy lifecycle.
- Upsold additional products and services after identifying customer needs and requirements.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- Generated leads through cold-calling, networking and other outreach methods.
Education
High School Diploma -
Bethel Park Senior High School
Bethel Park PA 15102Skills
- Insurance sales expertise
- Insurance product expertise
- Client relationship management
- Client account management
Employed by the same office since 1998
Agent: John C Hynes from 5/1998 till 7/2014
Agent: Stephanie Russo 07/2014 till 07/2021
Agent: Gregory Illson 07/2021 till 07/2023
Agent: Dana Evans 07/2023 till present
Timeline
Licensed Insurance Agent
Allstate Insurance
05.1998 - Current
High School Diploma -
Bethel Park Senior High School
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