Krisann Hosbach
Jeannette
Summary
At Allstate Insurance, I excelled as a Licensed Insurance Agent, leveraging my insurance sales and product expertise to enhance client relationships and account management. Achieving high client retention rates through exceptional service, I adeptly recommended insurance solutions, significantly improving customer satisfaction. My dedication to continuous learning and skillful cross-selling strategies underscored my commitment to both client and company success.
Overview
27
27
years of professional experience
Work History
Licensed Insurance Agent
Allstate Insurance
3087 Leechburg RD Lower Burrell, PA 15068
05.1998 - Current
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
- Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
- Enhanced cross-selling success by identifying complementary products that would further protect clients'' assets or reduce liability exposure.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Delivered outstanding first-contact resolution rates when assisting clients with inquiries about premiums or billing issues.
- Enhanced agency reputation through consistent provision of accurate, timely, and knowledgeable advice on insurance policies and regulations.
- Retained existing clientele by regularly reviewing their policies and recommending adjustments as needed to maintain optimal coverage.
- Promoted products and services using upselling and other sales strategies.
- Achieved high client retention rates by consistently delivering exceptional service and support throughout the policy lifecycle.
- Upsold additional products and services after identifying customer needs and requirements.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- Generated leads through cold-calling, networking and other outreach methods.
Education
High School Diploma -
Bethel Park Senior High School
Bethel Park PA 15102Skills
- Insurance sales expertise
- Insurance product expertise
- Client relationship management
- Client account management
Employed by the same office since 1998
Agent: John C Hynes from 5/1998 till 7/2014
Agent: Stephanie Russo 07/2014 till 07/2021
Agent: Gregory Illson 07/2021 till 07/2023
Agent: Dana Evans 07/2023 till present
Timeline
Licensed Insurance Agent
Allstate Insurance
05.1998 - Current
High School Diploma -
Bethel Park Senior High School