Dedicated front desk receptionist skilled in customer service, multitasking, and communication. Proven ability to manage reservations and coordinate dining activities, ensuring a positive guest experience in a friendly, clean, welcoming environment.
Overview
2026
2026
years of post-secondary education
Work History
Front Desk Receptionist
Vito’s Restaurants
York
05.2025 - 09.2025
Greeted guests warmly and assisted with check-in and reservations.
Managed incoming calls and directed inquiries to appropriate staff.
Maintained cleanliness and organization of the front desk area.
Handled payment processing and ensured accurate billing for orders.
Provided information about menu offerings and daily specials to patrons.
Monitored dining room activity and coordinated seating arrangements efficiently.
Assisted with customer complaints by resolving issues promptly and courteously.
Collaborated with kitchen staff to ensure timely order delivery for guests.
Delivered food and beverages promptly to ensure guest satisfaction.
Maintained cleanliness of dining area and reset tables for new customers.
Assisted in training new staff on service protocols and menu items.
Checked with customers to ensure that they were enjoying their meals.
Replenished condiments, silverware, napkins as needed during meal services.
Education
York Suburban High School
York, Pa
Skills
Reservation management
Payment processing
Customer service
Dining room coordination
Food service
Multitasking
Cleaning and organization
Training staff
Time management
Communication skills
Attention to detail
Adaptability
Inventory management
Strong work ethic
Dependability
Professionally answering phones
Accomplishments
Leader of FCCLA (Family, Career and Community Leaders of America)