Krish Chhetri
Pittsburgh
Summary
Detail-oriented team lead experienced in managing fast-paced retail front-end operations. Proven ability to handle precise end-of-day financial reconciliations, coordinate staff scheduling and floor coverage, and maintain inventory accuracy through systematic merchandise recovery. Trusted to lead daily front-end workflows with reliability, integrity, and a focus on operational efficiency.
Overview
2
2
Languages
1
1
Certification
3
3
years of professional experience
Work History
Front End Team Lead
The Giant Company
07.2025 - Current
- Supervised and supported a team of cashiers, providing on-the-spot troubleshooting and coaching to ensure efficient checkout experiences.
- Managed cashier break schedules and floor positioning to maintain continuous register coverage and comply with labor guidelines.
- Performed accurate end-of-shift register audits, counted drawers, and reconciled daily financial transactions.
- Oversaw the efficient processing and redistribution of shopbacks, ensuring items were promptly returned to the sales floor to maintain store presentation and inventory accuracy.
Customer Service Representative
The Giant Company
05.2025 - 07.2025
- Handled customer feedback to identify areas for service improvement and implement solutions.
- Maintained up-to-date knowledge of product offerings to enhance customer experience.
- Resolved customer inquiries through effective communication and problem-solving techniques.
Cashier
The Giant Company
12.2023 - 05.2025
- Maintained accurate cash drawer balances through diligent financial tracking.
- Assisted customers with product inquiries and provided exceptional service.
- Collaborated with team members to ensure smooth store operations during peak hours.
Education
High School Diploma -
Dauphin County Technical School
Harrisburg06-2030
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Payment processing
Certification
- RAMP Certification - 2026-2028
Languages
Nepali
Native or Bilingual
English
Native or Bilingual
Timeline
Front End Team Lead
The Giant Company
07.2025 - Current
Customer Service Representative
The Giant Company
05.2025 - 07.2025
Cashier
The Giant Company
12.2023 - 05.2025
High School Diploma -
Dauphin County Technical School