Krista Cohen
Philadelphia
Summary
Professional hospitality expert with proven skills in serving tables as well as mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
10
10
years of professional experience
Work History
Bartender
Grace Tavern
10.2023 - 01.2025
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bartender
Doobies
02.2015 - 12.2023
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Server
Pub And Kitchen
03.2021 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Arts - 2D Fine Art
Moore College of Art And Design
Philadelphia, PASkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Complex Problem-solving
- Engaging personality
- Service-oriented mindset
Timeline
Bartender
Grace Tavern
10.2023 - 01.2025
Server
Pub And Kitchen
03.2021 - 05.2023
Bartender
Doobies
02.2015 - 12.2023
Bachelor of Arts - 2D Fine Art
Moore College of Art And Design
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