Kristen Swoyer
Allentown
Summary
Dynamic and reliable professional with a strong background in customer service at Wegmans. Proven ability to enhance customer experiences through effective communication and teamwork. Skilled in processing transactions accurately and maintaining operational efficiency, while consistently demonstrating patience and empathy in fast-paced environments. Committed to delivering exceptional service and supporting team success.
Overview
6
6
years of professional experience
Work History
Cashier
Wegmans
08.2021 - Current
- Processed transactions accurately using point-of-sale systems.
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Maintained clean and organized checkout areas to ensure operational efficiency.
- Collaborated with team members to support store promotions and events.
Crew Member
Saladworks
01.2020 - 07.2021
- Delivered exceptional customer service by engaging with customers and addressing inquiries promptly.
- Maintained cleanliness and organization of work area to ensure a safe environment for team and customers.
- Assisted in food preparation and assembly, adhering to safety and quality standards consistently.
- Collaborated with team members to optimize workflow during peak hours, enhancing overall efficiency.
- Took orders, prepared meals, and collected payments.
Education
Applied Health Science
Parkland High School
Allentown, PASkills
- Customer Service
- Great Communication
- Patience and empathy
- Reliability and punctuality
Timeline
Cashier
Wegmans
08.2021 - Current
Crew Member
Saladworks
01.2020 - 07.2021
Applied Health Science
Parkland High School