Kristie Richie
Scenery Hill
Summary
Versatile professional adept in financial analysis, audit support, account reconciliations and collections. Proficient in preparing financial statements, monitoring controls and completing closings. Highly detail-oriented, proactive, and diligent. Strategic in financial management, thrive on maximizing productivity and efficiency in task completion. Skilled in risk assessment and strategic planning. Excel at communication, problem-solving, and leadership, ensuring seamless operations and team synergy.
Overview
8
8
years of professional experience
Work History
Branch Manager
Clean Harbors
Canonsburg
06.2023 - Current
- Oversaw daily branch operations to ensure compliance with safety regulations.
- Managed team schedules and delegated tasks to optimize workflow efficiency.
- Conducted regular training sessions on hazardous waste handling and emergency procedures.
- Implemented inventory management practices to maintain stock levels and reduce waste.
- Evaluated staff performance and provided constructive feedback to improve productivity.
- Coordinated customer service efforts to address client inquiries and resolve issues promptly.
- Monitored financial performance of the branch on a monthly basis.
- Facilitated weekly meetings with staff members to discuss progress on current initiatives.
- Established strong working relationships with external partners such as vendors and suppliers.
- Assisted other branches when needed during peak periods or special projects.
- Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
Field Administration Manager
Clean Harbors
Canonsburg
05.2019 - 06.2023
- Coordinated administrative processes to support daily business functions.
- Created monthly reports summarizing department activities for senior management review.
- Reviewed incoming emails and responded accordingly within established timelines.
- Organized office operations and procedures, including filing systems, record keeping, data entry, mail distribution and other clerical services.
- Monitored inventory levels of office supplies, ensuring adequate stock at all times.
- Evaluated and implemented new systems and procedures to maintain regulatory compliance.
Field Service Technician
Clean Harbors
Canonsburg
08.2017 - 05.2019
- Collaborated with clients to understand service needs and provide effective solutions.
- Completed all necessary paperwork for service calls in a timely manner.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Observed field safety protocols to prevent injuries and accidents.
- Responded promptly to emergency service requests from clients.
Education
California University of Pennsylvania
California, Pennsylvania, PASkills
- Staff management and operations
- Customer and vendor relations
- Workflow delegation and coordination
- Performance evaluation and oversight
- Inventory management
- Customer service excellence
- Training and development
- Financial analysis and planning
- People-oriented approach
- Performance reviews
- Financial administration
- Collections management
- Customer relationship management
Accomplishments
Chairman Award
Timeline
Branch Manager
Clean Harbors
06.2023 - Current
Field Administration Manager
Clean Harbors
05.2019 - 06.2023
Field Service Technician
Clean Harbors
08.2017 - 05.2019
California University of Pennsylvania