Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kristin Doty

JEANNETTE,PA

Summary

Dynamic bartender with a proven track record at Jaffres Restaurant, excelling in customer service and innovative cocktail creation. Highly reliable and a strong multitasker, I fostered a collaborative environment while optimizing inventory management and enhancing customer satisfaction. Committed to delivering exceptional experiences and building lasting relationships with patrons.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bartender

Jeannette Fraternal Order Of Eagles
02.2022 - Current
  • Learned and applied safe food handling and beverage preparation techniques.
  • Assisted in maintaining cleanliness and organization of bar area.
  • Adapted quickly to new drink recipes and menu items under pressure.
  • Supported team during peak hours by efficiently serving customers.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Kept bar presentable and well-stocked to meet customer needs.

Working Bartender/Manager on Duty

Jaffres Restaurant
06.2016 - 06.2025
  • Developed innovative cocktail recipes, enhancing customer satisfaction and menu variety.
  • Supervised bar operations, ensuring compliance with health and safety regulations.
  • Trained and mentored junior bartenders, fostering a collaborative work environment.
  • Streamlined inventory management processes, reducing waste and optimizing stock levels.
  • Established strong relationships with suppliers for quality beverage sourcing.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Coordinated staff schedules to align with peak hours, improving operational efficiency.

Education

Associate of Arts - Liberal Arts

Westmoreland County Community College
Youngwood, PA

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude

Certification

RAMP certified

Timeline

Bartender

Jeannette Fraternal Order Of Eagles
02.2022 - Current

Working Bartender/Manager on Duty

Jaffres Restaurant
06.2016 - 06.2025

Associate of Arts - Liberal Arts

Westmoreland County Community College
Kristin Doty