Kristin Luna

• Implemented individualized behavior intervention plans to support client development.
• Collaborated with interdisciplinary teams to assess client needs and progress.
• Assisted in developing therapeutic strategies tailored to each client's unique challenges.
• Monitored and documented behavioral data to track client improvement over time.
• Facilitated engaging activities that promote social skills and emotional regulation.
• Communicated effectively with families regarding client progress and strategies used.

• Designed and implemented engaging lesson plans to enhance student learning experiences.
• Mentored and trained new staff on educational best practices and classroom management techniques.
• Facilitated communication between parents, teachers, and administration to support student development.
• Evaluated student progress through assessments and provided tailored feedback for improvement.
• Coordinated extracurricular activities to enrich student engagement beyond standard curriculum.

Management for the Admissions Department-Staffing 10 -15 field supervisor's and office staff to schedule and complete home healthcare visits- growing over 2000 patients in Philadelphia-Harrisburg- Allentown- as well as opening new locations in Pittsburgh and tripled census from starting within the organization. Worked with whole company departments managing all referrals-clients-visits-payroll- HR Duties- Authorizations- Compliance-Incidental updates -Goal and Marketing management while growing the organizations technical developers for all software improvements from paper applications to electronic system.

• Analyzed admission data to identify trends and optimize recruitment strategies.
• Trained and supervised admissions staff, fostering a high-performance team culture.
• Served as primary contact for coordination of application screening and tracking, visit and interview arrangement and marketing communications.

• Led recruitment strategies to enhance talent acquisition for diverse home care positions.
• Developed and implemented training programs for hiring managers on effective interviewing techniques.
• Streamlined applicant tracking system to improve candidate experience and reduce time-to-fill rates.
• Collaborated with senior leadership to align recruitment-
• Solely responsible for managing onboarding-credentialing nurses and all field staff on skilled nursing department while maintaining consistent hours for all multimillion dollar profits and goals on daily weekly monthly reports on years base request.

• Developed individualized treatment plans to enhance behavioral skills and emotional regulation in schools, homes, and communities.
• Established trusting relationships with clients, providing a foundation for successful behavioral change.
• Administered therapy and applied behavioral analysis techniques in school, home and community to facilitate client treatment plan.
• Implemented evidence-based interventions to improve client outcomes and increase engagement.
• Conducted assessments to identify client needs and monitor progress effectively.
• Collaborated with multidisciplinary teams to ensure comprehensive support for clients and all students.

• Coordinated full-cycle recruitment processes, ensuring timely and effective candidate sourcing- Sales Counselors for Eastern Division and Archdiocese of Philadelphia
• Facilitated onboarding processes, enhancing new hire integration into organizational culture.
• Developed and maintained strong relationships with hiring managers to understand staffing needs.
• Utilized applicant tracking system to streamline candidate evaluation and selection processes.
• Conducted initial screenings and interviews, assessing candidates' qualifications against job requirements.
• Provided training and support to team members on best recruitment practices and tools.

Provided Public, Charter, and Private Schools nationwide with Therapy services- Contracting opportunities for SLP-OT - PT- PSY-and Social Workers to assist children in twenty three states. Completed goals in a timely manner. Completed Office Management - postings- credentialing- customer services- interviewing for market territory.

• Guided prospective students through enrollment process, addressing inquiries and providing relevant information.
• Facilitated onboarding sessions for new students, enhancing understanding of academic programs and resources.
• Developed personalized enrollment plans, aligning student goals with appropriate educational pathways.
• Collaborated with academic advisors to ensure seamless transitions for enrolled students throughout their educational journey.
• Analyzed enrollment trends and data to refine recruitment strategies and improve student engagement efforts.
• Led workshops aimed at increasing awareness of academic offerings, resulting in higher student interest and retention rates.

• Cultivated strong client relationships to enhance customer satisfaction and retention.
• Developed strategic account plans to align services with client needs and objectives.
• Collaborated with internal teams to ensure seamless service delivery and project execution.
• Analyzed market trends to identify new business opportunities and inform growth strategies.

• Developed and maintained strong client relationships to enhance satisfaction and retention.
• Collaborated with cross-functional teams to deliver tailored solutions for client needs.
• Analyzed market trends to identify opportunities for service expansion and improvement.
• Led contract negotiations, ensuring favorable terms that aligned with company objectives.

• Developed and implemented targeted recruitment strategies for healthcare staffing needs.
• Collaborated with hiring managers to refine job descriptions and selection criteria.
• Utilized applicant tracking systems to streamline candidate sourcing and tracking processes.
• Conducted comprehensive interviews to assess candidate qualifications and cultural fit.

• Developed recruitment strategies to attract top talent in healthcare sector.
• Collaborated with department heads to identify staffing needs and roles.
• Streamlined candidate screening process to enhance efficiency and reduce time-to-hire.
• Conducted comprehensive interviews to assess qualifications and cultural fit.

• Developed and maintained strong client relationships to enhance service delivery and satisfaction.
• Coordinated staffing solutions to meet client needs, ensuring timely and effective placement of nursing staff.
• Implemented strategies to optimize workflows, improving operational efficiency across multiple accounts.
• Mentored junior account managers on best practices in client communication and relationship management.

• Supervised dietary aide team to ensure compliance with food safety regulations.
• Developed and implemented meal plans tailored to resident dietary needs.
• Trained staff on proper food handling techniques and nutrition best practices.
• Coordinated with nursing staff to address residents' dietary preferences and restrictions.