KRISTINE PODNIECE

Deliver meal carts to patients, set up meals at their bedside, and ensure food meets their dietary needs

Clean equipment, wash dishes, and perform other janitorial tasks

Take inventory of food and supplies, and stock the nourishment area

Communicate with patients, staff, and guests to ensure accuracy and timeline

Ensure patients have a positive experience and provide excellent customer service

Collaborate with colleagues to maintain positive work relationships

Skills

Streamlined inventory processes by assessing and replenishing supplies regularly.

Implemented feedback system for guests to continuously improve housekeeping practices.

Empowered staff through delegation of tasks to strengthen skills and confidence.

Analyzed guest feedback to identify trends and proactively address areas for improvement.

Communicated with clients to clarify data requirements and expectations.

Collaborated with team members to ensure data collection met project goals.

Enhanced data accuracy by diligently reviewing and validating collected information.

Collected data from various sources to ensure accuracy and completeness.

Supported data management tasks to help maintain system integrity.

Reviewed data for errors and made necessary corrections.

Assisted in achieving optimal stock levels by regularly monitoring inventory and recommending appropriate adjustments to ordering schedules.

Maintained a clean and safe working environment by adhering to company health and safety standards at all times in the stock room.

Played a pivotal role during annual physical inventories count ensuring thoroughness and accuracy throughout entire process.

Promoted teamwork among staff members through active participation in collaborative projects and providing support when needed.

Collaborated with purchasing department to facilitate the timely receipt of shipments from suppliers and vendors.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
• Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
• Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.

Maintained a spotless environment through diligent daily housekeeping tasks.

Reduced need for chemical cleaners by implementing green cleaning techniques, promoting healthier living space.

Contributed to property upkeep by proactively identifying and reporting maintenance needs to owners

Demonstrated flexibility in adjusting work schedule according to requirements

Enhanced workflow with systematic task prioritization.

Delivered concise reports to management, ensuring alignment on project status.

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.

Greeted customers entering store and responded promptly to customer needs.

Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Welcomed customers and helped determine their needs.

Worked flexible schedule and extra shifts to meet business needs.

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Self-motivated, with a strong sense of personal responsibility.

Worked effectively in fast-paced environments.

Skilled at working independently and collaboratively in a team environment.

Proven ability to learn quickly and adapt to new situations.

Demonstrated respect, friendliness and willingness to help wherever needed.

Managed time efficiently in order to complete all tasks within deadlines.

Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.

Trained staff members on use of POS system.

Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.

Successfully resolved customer complaints, ensuring satisfaction and maintaining a positive atmosphere.

Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.

Answered questions and assisted customers with item selection and location.

Met sales goals by offering excellent customer service.

Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.

Improved client satisfaction by quickly addressing and resolving service issues.