Dedicated professional with extensive experience in caregiving and customer service. Recognized for providing emotional support and maintaining safe environments, while effectively managing cash transactions and building lasting relationships with clients. Great with people
Overview
24
24
years of professional experience
Work History
Aide
Melody Manor
Kittanning
06.2025 - 02.2026
Ensured clean, safe living conditions for all residents.
Supported residents in daily living activities and personal care tasks to foster independence.
Adhered to safety protocols during caregiving tasks and interactions to ensure resident safety.
Delivered companionship and emotional support to promote resident well-being.
Cashier
Mc Donalds
Kittanning
06.2023 - 06.2025
Processed customer transactions with point-of-sale system, reducing wait times and enhancing service speed.
Maintained cleanliness and organization of checkout area to enhance customer experience.
Handled cash, credit, and gift card payments with accuracy, ensuring seamless transaction experiences for customers.
Collaborated with team members during peak hours to ensure smooth service flow.
Resolved customer complaints promptly, contributing to higher satisfaction and loyalty among patrons.
Trained new team members in cash register operations and customer service protocols.
Restocked shelves with merchandise to ensure consistent product availability.
Completed daily recovery tasks to maximize productivity and maintain store appearance.
stocker
Walmart
Kittanning
02.2010 - 06.2014
Streamlined stocking processes, enhancing product availability for customers.
Engaged with customers to address inquiries about product location, price, and availability.
Organized backroom inventory for easy access and effective rotation.
Assisted in unloading deliveries, verifying items against packing lists.
Maintained neat workspace to prevent accidents and ensure safety.
Participated in periodic physical inventories to assess stock levels.
Sorted returned merchandise for efficient restocking or disposal.
Lifted materials of varied weights regularly to support operational needs.
Dietary Associate
Kittanning Care Center
Kittanning
02.2010 - 02.2014
Prepared meals following dietary guidelines to support resident health and meet individual preferences.
Maintained cleanliness and organization of dining areas and kitchen spaces.
Served meals to residents during mealtime shifts, ensuring timely and attentive service.
Created nourishment items like shakes, puddings, and jellos for special diets per physician and dietitian instructions, enhancing dietary variety.
Custodian
SCUCISD
Schertz
05.2005 - 06.2007
Maintained sanitary environments by cleaning classrooms, hallways, and restrooms.
Advanced sustainability by implementing effective waste disposal and recycling practices.
Assisted with facility setups for school events and activities.
Performed sweeping, mopping, vacuuming, and thorough cleaning of common areas to maintain cleanliness and hygiene.
Cleaned windows, mirrors, walls, and ceilings; dusted furniture and wiped surfaces.
Restocked restrooms with paper products and replenished soap dispensers as necessary.
Utilized approved cleaning products to eliminate bacteria and viruses on surfaces.
Coordinated custodial supplies and equipment organization; restocked and ordered items as needed.
Server , Cook , Food Prep
Freddy's Frozen Custard & Steakburgers
Schertz
05.2003 - 05.2005
Delivered exceptional customer service to elevate dining experiences.
Resolved guest concerns through effective communication, enhancing overall satisfaction.
Trained new servers on menu items and service standards for consistent quality.
Maintained cleanliness and organization of dining area and tables for optimal ambiance.
Greeted customers, answered inquiries, and recommended specials, contributing to increased sales.
Displayed enthusiasm and comprehensive knowledge of menu items to assist guests.
Addressed guest inquiries and complaints promptly and professionally, ensuring positive dining experiences.
Followed health safety guidelines during food preparation and service.
Cook , Food Prep
Taco Bell/ KFC
Universal City
04.2003 - 05.2003
Prepared and cooked menu items adhering to standard recipes and procedures.
Ensured cleanliness and organization of kitchen equipment and workspace to support smooth operations.
Coordinated with team members to deliver efficient service during peak hours.
Followed safety protocols to ensure a safe working environment.
Operated fryers, grills, and ovens safely and effectively.
Cooked menu items according to quality guidelines using grills, fryers, and broilers.
Prepared dishes in fast-paced environment, contributing to high customer satisfaction.
Chopped vegetables and fruit ahead of rush periods for smooth operations.