Kristy Verderosa
Pocono Lake
Summary
Dedicated Plant Support Coordinator with extensive experience in office operations and customer service. Demonstrated ability to enhance workflow efficiency through documentation and inventory management. Eager to move up in the company and contribute to a dynamic team.
Overview
19
19
years of professional experience
Work History
Plant Support Coordinator
Ardent Mills
Pocono Summit, PA
11.2021 - Current
- Greeted visitors with professionalism and enthusiasm to provide support and direct vendors and contractors to appropriate department.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, and scanning documents.
- Performed general administrative duties by mailing and shipping materials.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Extensively used Jaggaer creating and closing POs for plant projects and supplies.
- Checked flour inventory daily to ensure Prism matched inventory.
- Transferred Chep pallets in and out to account for inventory.
- Provided back up to administration manager and plant inventory coordinator when needed.
- Monitored inventory levels for office supplies and materials needed for daily operations, placing orders proactively when required.
- Assisted management with contractor training and took charge of the new FacilityOS program.
- Engagement Ambassador for 4+ years welcoming new employees and planning events and celebrating the work culture.
Server/Bartender
Longhorn Steakhouse
Bartonsville, PA
02.2007 - 11.2021
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently during high-volume shifts, maintaining service quality.
- Trained new servers on menu items, service standards, and restaurant procedures.
- Processed payments accurately and efficiently, handling cash register operations effectively.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Contributed to inventory management by monitoring stock levels.
Office Secretary
Ant Farm Music
Stroudsburg, PA
03.2020 - 11.2020
- Managed daily office operations, ensuring efficient workflow and communication among staff.
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained daily report documents, memos and invoices.
Education
Associate of Arts -
Northampton Community College
Bethlehem, PA08-2015
Skills
- Data entry
- Documentation and recordkeeping
- Inventory management
- Relationship building
- Microsoft office
- Prism
- Jaggaer
- FacilityOS
Timeline
Plant Support Coordinator
Ardent Mills
11.2021 - Current
Office Secretary
Ant Farm Music
03.2020 - 11.2020
Server/Bartender
Longhorn Steakhouse
02.2007 - 11.2021
Associate of Arts -
Northampton Community College