Kristy Wilson
Strabane
Summary
Dynamic Office Manager at Montgomery IP Associates, LP, skilled in enhancing team productivity and maintaining confidentiality. Expert in financial record management and customer service, successfully streamlined processes and improved client satisfaction. Proficient in data entry and employee training, fostering a collaborative environment that supports organizational goals.
Overview
16
16
years of professional experience
Work History
Office Manager
Montgomery IP Associates, LP
08.2009 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Education
Human Resources Management
Slippery Rock University of Pennsylvania
Slippery Rock, PAHigh School Diploma -
Canon McMillan High School
Canonsburg, PA01-2003
Skills
- Office management
- Organizational skills
- Data entry
- Billing
- Scheduling and calendar management
- Administrative support
- Bookkeeping
- Clerical support
- Employee training
Timeline
Office Manager
Montgomery IP Associates, LP
08.2009 - Current
Human Resources Management
Slippery Rock University of Pennsylvania
High School Diploma -
Canon McMillan High School
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