Kristy Wilson

Strabane

Summary

Dynamic Office Manager at Montgomery IP Associates, LP, skilled in enhancing team productivity and maintaining confidentiality. Expert in financial record management and customer service, successfully streamlined processes and improved client satisfaction. Proficient in data entry and employee training, fostering a collaborative environment that supports organizational goals.

Overview

years of professional experience

Work History

Office Manager

Montgomery IP Associates, LP

08.2009 - Current

Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.

Education

Human Resources Management

Slippery Rock University of Pennsylvania

Slippery Rock, PA

High School Diploma -

Canon McMillan High School

Canonsburg, PA

01-2003

Skills

Office management
Organizational skills
Data entry
Billing
Scheduling and calendar management

Administrative support
Bookkeeping
Clerical support
Employee training

Timeline