Krystal Castiglia
Effort
Summary
Dedicated professional with over twenty years of experience providing exceptional customer service by demonstrating an extensive knowledge in finance. My objective is to secure a full time position that presents growth opportunities and allows me to showcase my diverse abilities, time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Administrative Correspondent Agent
Emerge, Inc. / Bus Patrol
05.2024 - 07.2024
- Pulled daily reports, processed and uploaded mail deliveries.
- Promoted a positive work environment through effective communication skills and fostered professional relationships among colleagues.
Universal Banker
First Commonwealth Federal Credit Union
06.2023 - 10.2023
- Built client relationships through identifying financial needs via in-person efforts, cold calls, referrals and marketing while providing strong product knowledge and quality service.
- Displayed knowledge and proficiency in explaining, selling and administering products and referred customers to appropriate resources for enhanced services.
Mortgage Loan Officer
Citizen's
04.2022 - 04.2023
- Provided excellent customer service by reviewing loan files, explaining different types of loans, and updating to reflect current policies.
- Proactively identified solutions for clients experiencing credit issues.
- Oversaw scheduling of timely loan closing to satisfy home builder and client needs.
- Implemented sales strategies that established relationships with realtors and CPAs.
Administrative Sales Assistant
Bank of America, Home Loans
08.2007 - 04.2022
- Managed the manager's calendar, scheduled appointments, and coordinated meetings and conference calls.
- Supported the manager in organizing and executing marketing events and campaigns as well as maintaining office supplies and marketing material to take.
- Assisted in the preparation and distribution of sales reports, presentations and marketing materials.
- Coordinated and tracked loan application paperwork ensuring compliance with regulatory requirements.
Education
Some College (No Degree) - Psychology
Stockton University
Skills
- Proficient in Microsoft Office Suite ( Word, Excel, Power Point, & Outlook)
- Strong Organizational and time management abilities
- Excellent communication and Interpersonal skills
- Detail- oriented and capable of multitasking
Timeline
Administrative Correspondent Agent
Emerge, Inc. / Bus Patrol
05.2024 - 07.2024
Universal Banker
First Commonwealth Federal Credit Union
06.2023 - 10.2023
Mortgage Loan Officer
Citizen's
04.2022 - 04.2023
Administrative Sales Assistant
Bank of America, Home Loans
08.2007 - 04.2022
Some College (No Degree) - Psychology
Stockton University
Similar Profiles
Krystal CastigliaKrystal Castiglia
Administrative Correspondent Agent at Emerge,Inc/Bus Patrol IncAdministrative Correspondent Agent at Emerge,Inc/Bus Patrol Inc
Ashleigh HuschAshleigh Husch
Correspondence/Administrative Agent at Bus PatrolCorrespondence/Administrative Agent at Bus Patrol
Salim FranklinSalim Franklin
Systems Test Technician at Bus PatrolSystems Test Technician at Bus Patrol
Holga ValeHolga Vale
Homecare Licensed Practical Nurse at Self Employed ServicesHomecare Licensed Practical Nurse at Self Employed Services
Christopher BattChristopher Batt
Profit Center Manager at Sunbelt RentalsProfit Center Manager at Sunbelt Rentals