Krystal Correa
Philadelphia
Summary
Results-driven professional with strong time management and documentation skills in case management. Experienced in monitoring client progress and adjusting care strategies to ensure successful outcomes.
Overview
7
7
years of professional experience
Work History
Case Manager
Credence Homecare Ageny
Philadelphia, PA
08.2022 - Current
- Coordinated client assessments to develop individualized care plans.
- Monitored client progress and adjusted care strategies as needed.
- Collaborated with interdisciplinary teams to ensure comprehensive service delivery.
- Educated clients and families on available resources and support services.
- Conducted regular follow-ups to evaluate client satisfaction and outcomes.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
Home Health Aide
Credence Homecare Agency
Philadelphia, PA
09.2021 - 01.2022
- Provided compassionate personal care, ensuring comfort and dignity for clients in home environments.
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Monitored client health status, reporting changes to healthcare professionals promptly.
CCT Driver
First Transit
Philadelphia, PA
06.2019 - 10.2019
- Ensured timely and safe transportation of passengers to designated locations.
- Conducted routine vehicle inspections and performed minor maintenance tasks.
- Maintained accurate logs of driving hours, mileage, and passenger counts.
- Adhered to all traffic laws and safety regulations during operations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Education
Graduate Certificate - Emergency Medical Tech
Philadelphia Job Corps
Philadelphia, PA12-2017
High School Diploma -
Lysander Borrero Terry
Villalba, Puerto Rico05-2016
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Active listening
- Documentation and reporting
- Decision-making
- Positive attitude
- Email and telephone etiquette
- Emotional awareness
- Empathy and compassion
- Client empowerment
Languages
Spanish
English
Native or Bilingual
Timeline
Case Manager
Credence Homecare Ageny
08.2022 - Current
Home Health Aide
Credence Homecare Agency
09.2021 - 01.2022
CCT Driver
First Transit
06.2019 - 10.2019
Graduate Certificate - Emergency Medical Tech
Philadelphia Job Corps
High School Diploma -
Lysander Borrero Terry