Krystal Zayan
Mechanicsburg
Summary
Dedicated professional with extensive experience in warehouse operations. Proficient in WMS, PPPM, and Fiori software. Proven leadership and problem-solving abilities optimize team performance and task execution. Experienced in fast-paced environments and adaptable to last-minute changes. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Inventory Control Specialist
Olgoonik
Mechanicsburg
02.2026 - Current
- Managed site safety protocols and ensured compliance with regulations.
- Operated heavy machinery to achieve proper counts safely.
- Organized inventory for efficient order processing.
- Utilized RF scanner for inventory control purposes.
- Produced accurate records of all equipment inventory.
- Performed daily inventory counts of merchandise.
Warehouse Specialist
Olgoonik Corporation
New Cumberland
07.2025 - 02.2026
- Worked and trained on systems used to perform work task such as WMS and Fiori.
- Organized warehouse space in an efficient manner to maximize productivity.
- Weighed or counted items for distribution to conform to company standards.
- Collaborated with team members to meet packing deadlines during high-volume periods.
- Inspected items for damage or defects prior to packing to ensure quality control.
- Maintained logs of equipment usage, inspections, and repairs for compliance records.
- Staged and sorted multiple types of packages to ensure proper shipping destinations.
- Operated heavy machinery such as a forklift, swing mast and stock selector in a safe and efficient manner.
Shipping Packer
Olgoonik Corperation
Pennslyvania
01.2025 - 07.2025
- Inspect products for quality before packaging them.
- Label packages correctly for shipping and tracking purposes.
- Maintain cleanliness and organization in packing areas.
- Verified accuracy of all orders prior to shipping out.
- Packaged items securely for shipment ensuring that no damage occurred during transit. Paying special attention to items that SPIS.
- Calculated total weights of packages for shipping documents.
- Assembled boxes and containers using appropriate materials according to owner specifications according to WMS, PPPMN and WebFls.
- Collaborated with team members to meet packing deadlines during high-volume periods.
Warehouse Specialist
Johnson Controls
Wichita
11.2021 - 02.2022
- Implemented safety protocols, minimizing workplace accidents and promoting a safe working environment.
- Assisted in packaging and labeling of products for shipment, adhering to company standards.
- Operated forklifts and pallet jacks to move merchandise safely within the warehouse.
- Loaded and unloaded delivery trucks, managing the distribution of goods to appropriate storage areas.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Reported damaged products or discrepancies between actual count versus expected count.
- Participated in training sessions to stay updated on best practices and new warehouse technologies.
- Conducted routine quality checks on incoming and outgoing goods to maintain product integrity.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Identified and moved empty and broken pallets to proper areas.
Sanitation Technician
ABM Industries
Wichita
02.2021 - 11.2021
- Adhered to health and safety regulations throughout all cleaning duties.
- Operated floor buffers, pressure washers, carpet cleaners, vacuums, ladders, snow blowers, and leaf blowers safely.
- Inspected buildings for safety hazards and reported issues to management promptly.
- Responded swiftly to emergencies such as flooding or spills to minimize damage and injury.
- Maintained organized custodial storage areas and ordered supplies as necessary.
- Vacuumed floors and dusted furniture to uphold professional appearance.
- Serviced, cleaned, and restocked restrooms regularly to ensure hygiene standards.
- Recorded supplies used during each shift for effective inventory management.
Customer Service De-escalation Specialist
Faneuil
Wichita
08.2019 - 01.2021
- Enhanced customer satisfaction by resolving escalated complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services to assist customers effectively.
- Provided daily guidance to customer service representatives, fostering skill development.
- Analyzed customer feedback data, identifying trends for strategic enhancements.
- Cross-trained staff members, which led to improved service delivery and satisfaction.
- Acted as intermediary between management and customers to address concerns efficiently.
- Encouraged best practices within the team for managing difficult customer interactions.
- Utilized various software tools to optimize operational workflows and performance.
Cosmetologist and Salon Owner
Self-Employeed
Stroudsburg
08.2015 - 03.2019
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
- Managed daily salon operations and staff scheduling for efficient service delivery.
- Trained and mentored staff on customer service standards and salon procedures.
- Oversaw inventory management, ensuring adequate supply of products and tools.
- Ensured all stylists have valid state licenses or certifications as required by law.
- Boosted sales by developing marketing promotions to strengthen outreach.
- Maintained accurate records of client appointments, inventory levels, sales transactions, employee hours worked and other data related to the salon's operations.
Material Handler/Team Lead
Toys R Us Distribution Center
Flanders
11.2016 - 04.2018
- Collaborated with supervisors to establish efficient goods storage methods.
- Adhered to company policies regarding protective gear usage on duty.
- Logged unit quantities and updated inventory database with precise data.
- Checked incoming deliveries for quality and quantity, identifying damages promptly.
- Tracked parcel movement using hand-held scanners and maintained accurate records.
- Led team meetings to align project goals and strategies effectively.
- Provided leadership and guidance to ensure timely task completion and high standards.
- Trained new staff on processes, enhancing overall team performance.
Education
Licensed Cosmetologist - Cosmetology
Monroe County Vocational And Technical School
Pennslyvania Skills
- Equipment operation expertise
- Inventory control
- Warehouse auditing
- Production assembly
- Quality control measures
- Labeling and packaging skills
- Detail-oriented approach
- Disciplined self-starter
- RF scanner proficiency
- WMS software knowledge
- Analytical problem solving
- Time efficiency management
- Communication effectiveness
- Organizational multitasking
Certification
Cosmetology License, Customer Service Certification, Empathy and Crisis Resolution Training
Timeline
Inventory Control Specialist
Olgoonik
02.2026 - Current
Warehouse Specialist
Olgoonik Corporation
07.2025 - 02.2026
Shipping Packer
Olgoonik Corperation
01.2025 - 07.2025
Warehouse Specialist
Johnson Controls
11.2021 - 02.2022
Sanitation Technician
ABM Industries
02.2021 - 11.2021
Customer Service De-escalation Specialist
Faneuil
08.2019 - 01.2021
Material Handler/Team Lead
Toys R Us Distribution Center
11.2016 - 04.2018
Cosmetologist and Salon Owner
Self-Employeed
08.2015 - 03.2019
Licensed Cosmetologist - Cosmetology
Monroe County Vocational And Technical School