Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Krystal Zayan

Mechanicsburg

Summary

Dedicated professional with extensive experience in warehouse operations. Proficient in WMS, PPPM, and Fiori software. Proven leadership and problem-solving abilities optimize team performance and task execution. Experienced in fast-paced environments and adaptable to last-minute changes. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Inventory Control Specialist

Olgoonik
Mechanicsburg
02.2026 - Current
  • Managed site safety protocols and ensured compliance with regulations.
  • Operated heavy machinery to achieve proper counts safely.
  • Organized inventory for efficient order processing.
  • Utilized RF scanner for inventory control purposes.
  • Produced accurate records of all equipment inventory.
  • Performed daily inventory counts of merchandise.

Warehouse Specialist

Olgoonik Corporation
New Cumberland
07.2025 - 02.2026
  • Worked and trained on systems used to perform work task such as WMS and Fiori.
  • Organized warehouse space in an efficient manner to maximize productivity.
  • Weighed or counted items for distribution to conform to company standards.
  • Collaborated with team members to meet packing deadlines during high-volume periods.
  • Inspected items for damage or defects prior to packing to ensure quality control.
  • Maintained logs of equipment usage, inspections, and repairs for compliance records.
  • Staged and sorted multiple types of packages to ensure proper shipping destinations.
  • Operated heavy machinery such as a forklift, swing mast and stock selector in a safe and efficient manner.

Shipping Packer

Olgoonik Corperation
Pennslyvania
01.2025 - 07.2025
  • Inspect products for quality before packaging them.
  • Label packages correctly for shipping and tracking purposes.
  • Maintain cleanliness and organization in packing areas.
  • Verified accuracy of all orders prior to shipping out.
  • Packaged items securely for shipment ensuring that no damage occurred during transit. Paying special attention to items that SPIS.
  • Calculated total weights of packages for shipping documents.
  • Assembled boxes and containers using appropriate materials according to owner specifications according to WMS, PPPMN and WebFls.
  • Collaborated with team members to meet packing deadlines during high-volume periods.

Warehouse Specialist

Johnson Controls
Wichita
11.2021 - 02.2022
  • Implemented safety protocols, minimizing workplace accidents and promoting a safe working environment.
  • Assisted in packaging and labeling of products for shipment, adhering to company standards.
  • Operated forklifts and pallet jacks to move merchandise safely within the warehouse.
  • Loaded and unloaded delivery trucks, managing the distribution of goods to appropriate storage areas.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Reported damaged products or discrepancies between actual count versus expected count.
  • Participated in training sessions to stay updated on best practices and new warehouse technologies.
  • Conducted routine quality checks on incoming and outgoing goods to maintain product integrity.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.
  • Identified and moved empty and broken pallets to proper areas.

Sanitation Technician

ABM Industries
Wichita
02.2021 - 11.2021
  • Adhered to health and safety regulations throughout all cleaning duties.
  • Operated floor buffers, pressure washers, carpet cleaners, vacuums, ladders, snow blowers, and leaf blowers safely.
  • Inspected buildings for safety hazards and reported issues to management promptly.
  • Responded swiftly to emergencies such as flooding or spills to minimize damage and injury.
  • Maintained organized custodial storage areas and ordered supplies as necessary.
  • Vacuumed floors and dusted furniture to uphold professional appearance.
  • Serviced, cleaned, and restocked restrooms regularly to ensure hygiene standards.
  • Recorded supplies used during each shift for effective inventory management.

Customer Service De-escalation Specialist

Faneuil
Wichita
08.2019 - 01.2021
  • Enhanced customer satisfaction by resolving escalated complaints in a timely manner.
  • Maintained up-to-date knowledge of company products and services to assist customers effectively.
  • Provided daily guidance to customer service representatives, fostering skill development.
  • Analyzed customer feedback data, identifying trends for strategic enhancements.
  • Cross-trained staff members, which led to improved service delivery and satisfaction.
  • Acted as intermediary between management and customers to address concerns efficiently.
  • Encouraged best practices within the team for managing difficult customer interactions.
  • Utilized various software tools to optimize operational workflows and performance.

Cosmetologist and Salon Owner

Self-Employeed
Stroudsburg
08.2015 - 03.2019
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Managed daily salon operations and staff scheduling for efficient service delivery.
  • Trained and mentored staff on customer service standards and salon procedures.
  • Oversaw inventory management, ensuring adequate supply of products and tools.
  • Ensured all stylists have valid state licenses or certifications as required by law.
  • Boosted sales by developing marketing promotions to strengthen outreach.
  • Maintained accurate records of client appointments, inventory levels, sales transactions, employee hours worked and other data related to the salon's operations.

Material Handler/Team Lead

Toys R Us Distribution Center
Flanders
11.2016 - 04.2018
  • Collaborated with supervisors to establish efficient goods storage methods.
  • Adhered to company policies regarding protective gear usage on duty.
  • Logged unit quantities and updated inventory database with precise data.
  • Checked incoming deliveries for quality and quantity, identifying damages promptly.
  • Tracked parcel movement using hand-held scanners and maintained accurate records.
  • Led team meetings to align project goals and strategies effectively.
  • Provided leadership and guidance to ensure timely task completion and high standards.
  • Trained new staff on processes, enhancing overall team performance.

Education

Licensed Cosmetologist - Cosmetology

Monroe County Vocational And Technical School
Pennslyvania

Skills

  • Equipment operation expertise
  • Inventory control
  • Warehouse auditing
  • Production assembly
  • Quality control measures
  • Labeling and packaging skills
  • Detail-oriented approach
  • Disciplined self-starter
  • RF scanner proficiency
  • WMS software knowledge
  • Analytical problem solving
  • Time efficiency management
  • Communication effectiveness
  • Organizational multitasking

Certification

Cosmetology License, Customer Service Certification, Empathy and Crisis Resolution Training

Timeline

Inventory Control Specialist

Olgoonik
02.2026 - Current

Warehouse Specialist

Olgoonik Corporation
07.2025 - 02.2026

Shipping Packer

Olgoonik Corperation
01.2025 - 07.2025

Warehouse Specialist

Johnson Controls
11.2021 - 02.2022

Sanitation Technician

ABM Industries
02.2021 - 11.2021

Customer Service De-escalation Specialist

Faneuil
08.2019 - 01.2021

Material Handler/Team Lead

Toys R Us Distribution Center
11.2016 - 04.2018

Cosmetologist and Salon Owner

Self-Employeed
08.2015 - 03.2019

Licensed Cosmetologist - Cosmetology

Monroe County Vocational And Technical School
Krystal Zayan