Krystle Pfleegor
Mifflinburg,Pa
Summary
Dynamic Administrative Assistant with a proven track record at Dr. Mark Oberheim, excelling in customer service and data entry. Adept at maintaining confidentiality and fostering strong relationships, I effectively resolved inquiries and supported healthcare providers, enhancing patient satisfaction and operational efficiency. Committed to delivering exceptional results in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Dr. Mark Oberheim
Montoursville, PA
11.2015 - 09.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Administrative Assistant
Dr. Bryon Oberheim
Selinsgrove, Pennsylvania
10.2011 - 11.2015
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
- Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
Education
No Degree - Medical Office Assistant
McCann School of Business & Technology
PA06-2006
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
Timeline
Administrative Assistant
Dr. Mark Oberheim
11.2015 - 09.2020
Administrative Assistant
Dr. Bryon Oberheim
10.2011 - 11.2015
No Degree - Medical Office Assistant
McCann School of Business & Technology
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