Kyle Gallagher

Professional with strong background in providing exceptional service and support in customer-focused environment. Expertise in resolving inquiries, managing accounts, and fostering relationships. Known for collaborative spirit and adaptability, consistently driving team success and positive outcomes. Skilled in communication, problem-solving, and multi-tasking in fast-paced settings.

• Achieved a quality score above 95% for a consecutive seven months in 2022.
• Collaborated with a team of six to identify and resolve duplicate order issues, implementing a plan of action to correct shipment errors.
• Maintained detailed records of controlled medication reshipments, ensuring compliance with regulatory standards through effective teamwork and data accuracy.
• Led quality assurance training sessions, enhancing team understanding of compliance standards and operational excellence.

HIPAA Certification

Medicare & Medicaid Compliance Training

Fraud, Waste & Abuse Training