Kyle Musser
Ephrata
Summary
Adaptable and results-driven operations professional with a background in sales, logistics, and military leadership. U.S. Marine Corps veteran with five commendations for excellence, recognized for leading high-performing teams in dynamic environments. Skilled in optimizing processes, managing cross-functional teams, and ensuring seamless operations. Known for disciplined decision-making, customer service excellence, and a proven ability to drive performance through structure, strategy, and teamwork.
Overview
7
7
years of professional experience
Work History
Operations Manager
SRS Building Products
01.2025 - Current
- Manage daily operations and coordinate warehouse, logistics, and sales support functions.
- Oversee inventory control using DMSi Agility software to streamline supply chain efficiency.
- Lead cross-departmental teams to meet delivery deadlines and resolve fulfillment issues.
- Analyze and improve workflow processes, reducing delivery times and increasing accuracy.
- Mentor team members and promote a high-performance culture aligned with company goals.
Inside Sales Representative
SRS Building Products
07.2023 - 12.2024
- Built and maintained strong relationships with contractors and commercial clients.
- Managed inbound and outbound communications to handle orders, quotes, and service inquiries.
- Delivered exceptional customer support by resolving delivery and product issues quickly.
- Helped customers select appropriate construction materials based on project scope.
- Coordinated with vendors, drivers, and warehouse teams to ensure timely deliveries.
Farm Hand
Star Rock Farms
03.2022 - 07.2023
- Operated and maintained agricultural machinery including harvesters, tractors, and feeders.
- Assisted with crop harvesting and livestock feeding processes.
- Conducted routine maintenance and safety checks to ensure optimal equipment performance.
Infantry Squad Leader
United States Marine Corps
02.2018 - 02.2022
- Led tactical squads in high-pressure missions; assessed terrain and coordinated strategic deployments.
- Evaluated team strengths to plan effective operations and battlefield strategies.
- Promoted discipline, accountability, and team unity through leadership and training.
Education
Bachelor of Science - Project Management
Arizona State University
Tempe, AZ12-2027
High School Diploma - undefined
Penn Manor High School
Millersville, PA06.2013
Skills
- Operational Leadership
- Inside Sales & Customer Relations
- Logistics & Inventory Control
- Process Improvement
- Team Training & Mentorship
- Conflict Resolution
- Decision-Making Under Pressure
- Technical Proficiency
Timeline
Operations Manager
SRS Building Products
01.2025 - Current
Inside Sales Representative
SRS Building Products
07.2023 - 12.2024
Farm Hand
Star Rock Farms
03.2022 - 07.2023
Infantry Squad Leader
United States Marine Corps
02.2018 - 02.2022
High School Diploma - undefined
Penn Manor High School
Bachelor of Science - Project Management
Arizona State University
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