Kyleigh Wurster
Ellwood City
Summary
Dedicated Registered Nurse specializing in Neonatal ICU and Case Management Skills, offering 9 years of experience in healthcare. Insightful in specific diagnostic approaches, treatment strategies and techniques to overcoming hurdles in patient care. Handles stress well and quickly flexes with changing demands.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Neonatal Case Management Lead Analyst
Cigna
04.2022 - Current
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Collaborated closely with care teams to develop individualized treatment plans, supporting optimal patient outcomes.
- Conducted thorough assessments of patients' needs, enabling more accurate diagnoses and targeted interventions.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
- Supported NICU families throughout a NICU stay and assisted in navigating the plan of care.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Educated patients and caregivers on healthcare protocols and processes.
Registered Nurse, NICU
UPMC Magee Women's Hospital
11.2015 - 10.2022
- Provided direct patient care, stabilized patients and determined next course of action.
- Managed care from admission to discharge.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Educated new parents on how to properly care for infants by instructing parents on bottle feeding, bathing, circumcision care and breastfeeding.
- Assessed, evaluated and cared for neonate patients.
- Managed care of neonates during transport as part of the neonatal transport team.
- Provided high level of quality care for each and every patient in 83-bed neonatal ICU unit.
Education
Bachelor of Science - Nursing
Carlow University
Pittsburgh, PA08.2016
RN Diploma - Nursing
Mercy Hospital School of Nursing
Pittsburgh, PA07.2015
Skills
- Clear Patient Family Communication
- Attention to Detail
- Patient Monitoring
- Patient Advocacy
- Medication Administration
- Emotional Support
- Blood Draw and Sample Collection
- Reliable and Responsible
- Compassionate and Caring
- Accurate Documentation
- Critical Thinking
- Task and Work Prioritization
Certification
American Heart Association BLS
Certified Breastfeeding Counselor
Timeline
Neonatal Case Management Lead Analyst
Cigna
04.2022 - Current
Registered Nurse, NICU
UPMC Magee Women's Hospital
11.2015 - 10.2022
Bachelor of Science - Nursing
Carlow University
RN Diploma - Nursing
Mercy Hospital School of Nursing
Similar Profiles
Micheal D. OvuedeMicheal D. Ovuede
Sr. GRC Consultant at CignaSr. GRC Consultant at Cigna
JAMIE LAVALLEYJAMIE LAVALLEY
Account Installation Senior Representative at CignaAccount Installation Senior Representative at Cigna
Kristina Nestor WalkerKristina Nestor Walker
HCC Coder and Quality Review Audit Analyst at CignaHCC Coder and Quality Review Audit Analyst at Cigna