Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kylie Axelband

Bethlehem

Summary

Dynamic and results-oriented professional with a proven track record at Wegmans Family Food Markets, excelling in customer service and problem-solving. Great at enhancing client satisfaction and training new staff, while leveraging strong verbal communication skills to foster positive relationships. Committed to adaptability and delivering exceptional service in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Volunteer

Walking With Moms in Need
01.2024 - Current
  • Promoted and marketed works through social media platforms.

Canvasser

Canvass America
06.2024 - 08.2024
  • Conducted regular surveys and canvassing activities to identify potential customers for products and services.
  • Went to over 50 doors over 2-3 miles daily to educate and sign up potential voters.

E-Commerce Personal Shopper

Wegmans Family Food Markets
10.2022 - 05.2024
  • Responded to customer requests for products, services, and company information.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Trained new personnel regarding company operations, policies and services.
  • Cross-trained and provided backup support for organizational leadership.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.

Education

Freshman - Political Science And Philosophy

Saint Joseph's University
Philadelphia
05-2028

High School Diploma -

Freedom High School
Bethlehem
06-2024

Skills

  • Verbal and written communication
  • Positive attitude
  • Flexible schedule
  • Conflict resolution
  • Telephone etiquette
  • Disability awareness
  • Customer service
  • Adaptability and dependability
  • Multitasking and organization
  • Relationship building

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Canvasser

Canvass America
06.2024 - 08.2024

Volunteer

Walking With Moms in Need
01.2024 - Current

E-Commerce Personal Shopper

Wegmans Family Food Markets
10.2022 - 05.2024

Freshman - Political Science And Philosophy

Saint Joseph's University

High School Diploma -

Freedom High School

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Kylie Axelband