Kyra Shorten
Blaine Dart
Lehighton
5
years of professional experience
Experienced with communication and maintaining high standards of cleanliness and organization. Utilizes teamwork and communication skills to ensure efficient operations and satisfaction of others. Knowledge of adapting to dynamic environments and providing consistent service.
Work History
Ice Cream Scooper
5 Months- Trained new staff on proper scooping techniques and customer service protocols.
- Ensured cleanliness and organization of ice cream serving area to enhance customer experience.
- Collaborated with team members to maintain efficient service during peak hours.
- Developed and implemented strategies to improve product presentation and merchandising.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
Tour Guide
4 Years 11 Months- Guided diverse groups through historical sites, enhancing visitor experience and engagement.
- Developed and delivered informative presentations on local culture, history, and attractions.
- Built personal relationships with guests to promote positive experiences.
- Trained new guides on best practices for customer service and route navigation.
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
- Managed scheduling and logistics for multiple tour groups, ensuring smooth operation and timely departures.
Education
High School Diploma
- Bowmanstown/Parryville Lions Club Scholarship Recipient for 2026.
- Arthur & Elizabeth Walter Hammers Scholarship Recipient for 2026.
- Ranked in Top 4% of class.
- 4.0 GPA.
- Awarded Colonial League Academic-All Star Athlete for 2026.
- Awarded 10% award for sophomore, junior, and senior year.
- Extracurricular Activities at Lehighton Area: Varsity cheerleading (4 years), Varsity tennis (4 years), and Marching band (4 years).
- FCCLA Member (3 years).
- National Honor Society and National Art Honor Society Member (2 years).
Associate of Science - Biology
Skills
Strong leadership
Exceptional communication
Information recall
Quick learner
Energy and enthusiasm
Memory retention
Focus and concentration
Timeline
Ice Cream Scooper
Darcy Caruso
03.2026 - CurrentRead More
Tour Guide
Blaine Dart
09.2021 - CurrentRead More
Lehigh Carbon Community College
Associate of Science from Biology
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Lehighton Area
High School Diploma
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