Kyuna Holly
Stroudsburg
Summary
Leasing and property management professional with a strong record of increasing occupancy rates and enhancing tenant satisfaction. Expertise in lease administration, tenant relations, and property maintenance coordination. Proven negotiation skills and extensive experience in both residential and commercial markets.
Overview
2
2
years of professional experience
Work History
Quality Assurance Specialist
The Real Estate Firm & Property Management
10.2024 - Current
- Conducted municipal inspections to verify code compliance and assess housing quality.
- Produced detailed move-out reports documenting unit conditions and damages.
- Managed maintenance workflow from request intake through final quality checks.
- Ensured adherence to local building codes and safety regulations.
Leasing Agent & Property Managment
The Real Estate Firm & Property Management
08.2024 - Current
- Oversaw daily operations for residential and commercial properties, enhancing tenant satisfaction and occupancy rates.
- Managed rent collection, lease administration, financial reporting, and legal compliance.
- Acted as primary liaison for tenant relations, facilitating renewals and conflict resolution.
- Coordinated maintenance and vendor services to ensure optimal property upkeep.
- Leased over 75 units in first year, reducing vacancy rates by 30%.
- Handled eviction process from initiation to completion.
- Advised property owners on eviction procedures and landlord-tenant regulations.
Licensed Commercial Realtor
Keller Williams Realty
Allentown
12.2023 - 01.2024
- Represented clients in commercial and residential property transactions, emphasizing value and return on investment.
- Successfully leased three commercial spaces, facilitating small businesses in obtaining prime locations.
- Led negotiations, drafted contracts, and managed transactions through to closing.
- Conducted daily property tours, aligning options with client financial and business objectives.
- Utilized LoopNet and Yardi to streamline contract workflows and ensure compliance.
Education
Real Estate License
Greater Lehigh Valley Realtors,
Bethlehem, PA09-2023
Some College (No Degree) - Business Mangement
Lackawanna College
ScrantonSkills
Property Management & Compliance
- Code Compliance
- Risk Management
- Quality Assurance
- Tenant Relations
- Service Delivery Flexibility
Technical & Software Proficiency
- AppFolio
- OneSite
- MLS System
- Microsoft Office
Professional Skills
- Contract Negotiation
- Compassionate Communication & Active Listening
- Team Leadership
- Problem-Solving
Timeline
Quality Assurance Specialist
The Real Estate Firm & Property Management
10.2024 - Current
Leasing Agent & Property Managment
The Real Estate Firm & Property Management
08.2024 - Current
Licensed Commercial Realtor
Keller Williams Realty
12.2023 - 01.2024
Real Estate License
Greater Lehigh Valley Realtors,
Some College (No Degree) - Business Mangement
Lackawanna College
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