Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyuna Holly

Stroudsburg

Summary

Leasing and property management professional with a strong record of increasing occupancy rates and enhancing tenant satisfaction. Expertise in lease administration, tenant relations, and property maintenance coordination. Proven negotiation skills and extensive experience in both residential and commercial markets.

Overview

2
2
years of professional experience

Work History

Quality Assurance Specialist

The Real Estate Firm & Property Management
10.2024 - Current
  • Conducted municipal inspections to verify code compliance and assess housing quality.
  • Produced detailed move-out reports documenting unit conditions and damages.
  • Managed maintenance workflow from request intake through final quality checks.
  • Ensured adherence to local building codes and safety regulations.

Leasing Agent & Property Managment

The Real Estate Firm & Property Management
08.2024 - Current
  • Oversaw daily operations for residential and commercial properties, enhancing tenant satisfaction and occupancy rates.
  • Managed rent collection, lease administration, financial reporting, and legal compliance.
  • Acted as primary liaison for tenant relations, facilitating renewals and conflict resolution.
  • Coordinated maintenance and vendor services to ensure optimal property upkeep.
  • Leased over 75 units in first year, reducing vacancy rates by 30%.
  • Handled eviction process from initiation to completion.
  • Advised property owners on eviction procedures and landlord-tenant regulations.

Licensed Commercial Realtor

Keller Williams Realty
Allentown
12.2023 - 01.2024
  • Represented clients in commercial and residential property transactions, emphasizing value and return on investment.
  • Successfully leased three commercial spaces, facilitating small businesses in obtaining prime locations.
  • Led negotiations, drafted contracts, and managed transactions through to closing.
  • Conducted daily property tours, aligning options with client financial and business objectives.
  • Utilized LoopNet and Yardi to streamline contract workflows and ensure compliance.

Education

Real Estate License

Greater Lehigh Valley Realtors,
Bethlehem, PA
09-2023

Some College (No Degree) - Business Mangement

Lackawanna College
Scranton

Skills

Property Management & Compliance

  • Code Compliance
  • Risk Management
  • Quality Assurance
  • Tenant Relations
  • Service Delivery Flexibility

Technical & Software Proficiency

  • AppFolio
  • OneSite
  • MLS System
  • Microsoft Office

Professional Skills

  • Contract Negotiation
  • Compassionate Communication & Active Listening
  • Team Leadership
  • Problem-Solving

Timeline

Quality Assurance Specialist

The Real Estate Firm & Property Management
10.2024 - Current

Leasing Agent & Property Managment

The Real Estate Firm & Property Management
08.2024 - Current

Licensed Commercial Realtor

Keller Williams Realty
12.2023 - 01.2024

Real Estate License

Greater Lehigh Valley Realtors,

Some College (No Degree) - Business Mangement

Lackawanna College
Kyuna Holly