Lacey Swisher
St. Thomas
Summary
Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Bartender
Whitetail Ski Resort
12.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
Clerk
Rail Logistics
02.2022 - 05.2022
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Warehouse Worker
Ulta Distribution
07.2020 - 07.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 30 pounds.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Clerk
Penske Logistics
08.2019 - 07.2020
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Optimized office space usage, arranging workstations to maximize productivity.
- Improved office efficiency by digitizing paper files and organizing digital records.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA08-2022
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Cleanliness and hygiene
- Honest and dependable
- Fast learner
Timeline
Bartender
Whitetail Ski Resort
12.2022 - Current
Clerk
Rail Logistics
02.2022 - 05.2022
Warehouse Worker
Ulta Distribution
07.2020 - 07.2021
Clerk
Penske Logistics
08.2019 - 07.2020
High School Diploma -
Penn Foster Career School
Similar Profiles
Jason KuikenJason Kuiken
Terrain Park Manager at Whitetail Ski ResortTerrain Park Manager at Whitetail Ski Resort
Danielle CookDanielle Cook
Rental Technician at Whitetail ResortRental Technician at Whitetail Resort
Tanner-Lynn FulayterTanner-Lynn Fulayter
Cashier at Timber Ridge Ski ResortCashier at Timber Ridge Ski Resort